Printing Problems

Fix Excel Freezes When Printing on Windows 11 24H2

Maira Mehtab Sep 22, 2026 868 views

Question details

Users are unable to print from Microsoft Excel after installing the Windows 11 24H2 update, specifically when using a Konica Minolta C250i printer.

Product: Microsoft Excel 2016 / 2019
Device & OS: Windows 11 24H2
Scenario: Attempting to print a spreadsheet to a local or network Konica Minolta printer after a recent Windows operating system update.
Observed behavior: Excel freezes completely during the printing process, whereas other Office applications like Word continue to print normally.

Before you start

Ensure you have administrative privileges on your Windows 11 computer to remove and install new printer drivers, and save all open workbooks to avoid losing unsaved data during an application freeze.

Solution 1Recommended

Install the Konica Minolta Universal Printer Driver V4

Removing the older, specific printer driver and replacing it with the newest universal driver resolves compatibility conflicts between Excel and the Windows 11 24H2 update.

The Excel print spooling process handles graphics and layout rendering differently than other Office applications, making it highly sensitive to outdated or incompatible printer drivers on newer operating system builds.

Remove the existing printer driver

Go to Windows Settings > Bluetooth & devices > Printers & scanners. Select your Konica Minolta C250i printer and click 'Remove'. Follow the prompts to completely uninstall the driver.

Download the V4 Universal Driver

Navigate to the official Konica Minolta support website, search for the Universal Printer Driver V4, and download the latest version for Windows 11.

Install and set as default

Run the downloaded installer. Once installation is complete, return to Printers & scanners, select the newly installed printer, and click 'Set as default'.

Restart and test

Restart your computer to ensure all spooler services are refreshed. Open Excel and attempt to print your document again.

Driver Version: Using the V4 universal driver is confirmed to fix the landscape printing and freezing issues specifically introduced by the Windows 11 24H2 update.

Solution 2

Verify Printer Defaults and Office Updates

Checking for pending Office updates and testing a generic printer can help identify if the issue is strictly hardware-driver related.

Free Microsoft Office alternative

Print Spreadsheets Smoothly with WPS Office

If Excel continues to freeze or struggle with your printer drivers on Windows 11, consider switching to WPS Office. It provides a stable, lightweight environment for managing and printing your spreadsheets without hardware compatibility crashes.

1. Download and Install: Get WPS Office from the official website and install it on your Windows 11 PC.
2. Open Your Spreadsheet: Launch WPS Spreadsheets and open your existing .xlsx file.
3. Print Easily: Click Menu > Print (or press Ctrl+P) to print your document smoothly.

Fully compatible with Microsoft Excel (.xlsx, .xls) formatsLightweight architecture minimizes software freezing and print spooler crashesFree to use with a familiar, easy-to-navigate tabbed interfaceSeamlessly recognizes existing Windows system printers and drivers

microsoft office alternative - wps office

Frequently Asked Questions

Why does Excel freeze during printing while Word prints perfectly fine?

Excel calculates page boundaries, scaling, and graphic rendering differently than Word. This makes Excel much more sensitive to older or slightly incompatible printer drivers, which can cause the application to hang when requesting page layout data from the driver.

Where can I find the correct Universal Printer Driver V4?

You can find the Universal Printer Driver V4 by visiting the official Konica Minolta Support and Downloads page, entering your printer model, and filtering the operating system to Windows 11.

Can I temporarily bypass this issue if I need to print immediately?

Yes. You can select 'Microsoft Print to PDF' in the Excel print menu to save your spreadsheet as a PDF file. You can then open that PDF in any standard PDF reader or browser and print it to your Konica Minolta printer.

Does the Windows 11 24H2 update cause other printing problems?

Major OS feature updates like Windows 11 24H2 often include changes to print spooler services and security protocols. This frequently breaks compatibility with older, model-specific drivers, requiring manufacturers to release updated universal drivers.

Document & File Issues