This guide walks you through file corruption & recovery using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Forgot Excel Workbook Password
I forgot my excel workbook password, is that possible to retrive the file?
Quick Answer for File Corruption Quick Fix
There is not much you can do to retrieve a forgotten Excel workbook password.
Likely Causes Behind Word Failure Patterns
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger file corruption & recovery.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Installing Word on a New PC
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
One possible workaround is to try importing the XLS file into Google Sheets, as some users report this can help.
Be cautious of third-party websites offering paid password recovery tools, as they may contain ads classified as Potentially Unwanted Products and can do more harm than good.
Alternative Solutions for Fallback Options for File Corruption
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: Editing Files in WPS During File Corruption

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Smooth Word Device Transfers
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Work on copies and keep version history enabled when available.
FAQs About File Corruption Help Topics
Can WPS Office fix this file corruption & recovery issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.





