'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix HP LaserJet Pro M453 Missing Return Address on Envelopes in Word
Question details
The user needs to resolve an issue where the return address is missing when printing custom 6 3/4 envelopes to an HP LaserJet Pro M453.
- Product
- HP LaserJet Pro M453, Microsoft Word
- Device & OS
- Mac / Windows
- Scenario
- Printing custom-sized 6 3/4 envelopes from a word processing application.
- Observed behavior
- The document preview shows both addresses correctly, but the physical print output is missing the return address.
Ensure your HP LaserJet Pro M453 printer is securely connected, turned on, and properly loaded with the 6 3/4 envelopes in the correct orientation according to the tray markings.
Update HP Printer Driver and Firmware
Outdated printer drivers or firmware can cause discrepancies between the document preview and the printed output. Updating ensures the printer correctly interprets the document data.
When the on-screen envelope preview is correct but the print is flawed, the data sent to the printer is usually accurate. However, an outdated driver might misinterpret the margin data for custom paper sizes.
Go to the official HP Support website and navigate to the 'Software and Drivers' section.
Enter your specific printer model (HP LaserJet Pro M453) and download the latest driver and firmware package for your operating system.
Run the downloaded installer, follow the on-screen instructions to apply the updates to your printer, and then restart your computer.
Verify Envelope Settings and Margins
Incorrect tray selection or improperly configured margins can cause the return address to be pushed entirely out of the printer's printable area.
Reset the Mac Printing System
If you are using a macOS computer and driver updates fail to resolve the issue, resetting the printing system can clear corrupted print queues and background settings.
Try WPS Office for Seamless Envelope and Document Printing
If you are frequently experiencing layout, margin, or printing discrepancies in Microsoft Word, WPS Office provides a highly compatible and lightweight alternative. Featuring intuitive page layout and mailing tools, WPS Office ensures that what you see on your screen is exactly what gets sent to your printer.
Frequently Asked Questions
Why does my envelope preview look correct but print missing the return address?
The on-screen document preview shows the layout data generated by your software. If the physical print differs, it usually indicates the printer driver is interpreting the layout incorrectly, or the return address falls outside of the printer's specific unprintable hardware margins.
Can the HP LaserJet Pro M453 print on custom 6 3/4 envelopes?
While word processing software allows you to freely define custom envelope sizes, you must check the HP LaserJet Pro M453 specifications manual to ensure the hardware rollers and paper path specifically support feeding and printing accurately on 6 3/4 envelopes.
How can I fix margin issues that are cutting off my return address?
You can manually adjust the return address position in your word processor's Envelope Options menu. Increase the distance of the return address from the top and left edges to ensure the text falls safely within your specific HP printer's margin limits.
