Printing Problems

Fix Microsoft Publisher Printing Color Pictures in Black and White

Amos GikundaAmos Gikunda Nov 3, 2026 868 views

Question details

Users are experiencing a software conflict where color pictures in a Microsoft Publisher document print exclusively in black and white, despite the printer being configured correctly for color output.

How to Fix Microsoft Publisher Printing Color Pictures in Black and White
Product
Microsoft Publisher
Device & OS
Windows
Scenario
Attempting to print a document containing color images directly from Microsoft Publisher or after saving it as an image file.
Observed behavior
The physical printout is completely black and white, even though the source images are in color and the printer's preferences are explicitly set to allow color printing. Exporting the document to a PNG format does not resolve the issue.
Before you start

Verify that your printer currently has sufficient color ink or toner, and try printing a color test page from a different application (like a web browser) to ensure the issue is isolated to Publisher.

Solution 1Recommended

Set the Color Printer as the Windows Default

Microsoft Publisher sometimes defaults to generic or grayscale driver settings if your primary color printer is not officially set as the system's default device. Changing this setting usually restores full color functionality.

By enforcing your color-capable printer as the primary default in the Windows operating system, Publisher is forced to communicate with the correct color drivers rather than relying on cached or alternative grayscale settings.

1
Open Windows Settings

Click the Start menu and select the gear icon to open Settings. Navigate to 'Devices' and then select 'Printers & scanners' from the left sidebar.

2
Disable Automatic Default Printer Management

Scroll down and uncheck the box that says 'Let Windows manage my default printer'. This ensures your manual selection remains active.

3
Set Your Printer as Default

Click on your specific color-capable printer from the list, select 'Manage', and then click the 'Set as default' button.

4
Toggle the Default Printer (If Needed)

If it is already the default, temporarily set a different printer (like 'Microsoft Print to PDF') as the default, and then repeat the previous step to reassign your color printer as the default.

Set the Color Printer as the Windows Default
Restart Publisher: Always restart Microsoft Publisher after changing default printer settings so the application can load the updated driver configurations.
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Frequently Asked Questions

Why does my document print in black and white even though the printer preferences say color?

This typically occurs when Publisher loses communication with the proper color driver profile. Even if the local preferences are set to color, Publisher may default to a generic Windows grayscale driver if the color printer isn't explicitly set as the system-wide default.

Does exporting my Publisher document to PDF fix the color problem?

Exporting to PDF often acts as an excellent workaround. By saving the layout as a PDF, you bypass Publisher's printing engine entirely. You can then open the PDF in a dedicated reader like WPS PDF or Adobe Acrobat and print it in full color without issues.

How do I know if the hardware is broken or if it's a software issue?

The easiest way to check is to print a color webpage or a color photo from the default Windows Photos app. If those print in color perfectly, your printer hardware and ink levels are fine, confirming that the issue is strictly a software conflict within Microsoft Publisher.