Fix Missing Create Modern Template Option in SharePoint
Question details
The user is unable to find the Create Modern Template option in Microsoft SharePoint or Syntex when setting up document templates.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Attempting to create a document template for an automated flow in SharePoint based on Microsoft Syntex documentation.
- Observed behavior
- The Create Modern Template option is completely missing from the SharePoint interface.
Ensure you know who your organization's Microsoft 365 IT administrator is, as resolving this issue will require administrative access to the Microsoft 365 Admin Center.
Verify Tenant Configuration and Licensing
The missing template option is often tied to unassigned Microsoft Syntex licenses or features disabled at the tenant level.
Advanced template features in SharePoint often rely on Microsoft Syntex. If your organization has not purchased these licenses or if they haven't been assigned to your account, the interface options will remain hidden.
Reach out to your organization's IT department or Microsoft 365 administrator and request them to verify your account's licensing.
Ask the administrator to confirm that a valid Microsoft Syntex license is actively assigned to your Microsoft 365 profile.
Have the administrator log into the Microsoft 365 Admin Center to ensure that modern document template features and Syntex capabilities are enabled for the organization's tenant.
Create a Microsoft 365 Support Request
If licensing and configuration are correct but the feature is still missing, the tenant administrator must escalate the issue to Microsoft Support.
Need a simpler way to manage document templates? Try WPS Office
While SharePoint and Syntex provide enterprise-level document automation, setting them up can be highly complex and reliant on IT configurations. WPS Office offers a free, lightweight, and user-friendly alternative for managing your daily documents with a rich built-in template library and seamless Microsoft Office format compatibility.
- 1. Download the software: Visit the official WPS Office website and download the free version for your device's operating system.
- 2. Access the Template Gallery: Open WPS Office and click on 'Templates' on the homepage to browse thousands of ready-to-use document designs.
- 3. Customize and Save: Select a template, customize it for your specific workflow, and save it in standard Microsoft Office formats for easy sharing.
Frequently Asked Questions
Why is the Microsoft Syntex Create Modern Template option missing?
The feature may require specific premium Microsoft Syntex licenses, or it might be disabled in your organization's tenant configurations by your IT administrator.
Who has the authority to enable modern templates in SharePoint?
Only a Microsoft 365 Global Administrator or an administrator with the correct permissions can enable these features and assign the necessary licenses in the Microsoft 365 Admin Center.
Does standard Microsoft 365 include Microsoft Syntex features?
No, Microsoft Syntex is typically an add-on or requires specific premium licensing tiers, which is the most common reason why advanced template options remain hidden for standard users.
