logo
search
OneDrive File Issues

Fix OneDrive Date Taken Metadata Changing When Favoriting Photos

Maira MehtabMaira Mehtab Sep 22, 2026 869 views

Question details

Users need a way to prevent OneDrive from altering or losing the Date Taken metadata on their photos when using the favorites feature, which currently disrupts timeline sorting.

Product
Microsoft OneDrive
Device & OS
Android and Web
Scenario
Marking synchronized photos as favorites within the OneDrive mobile app or web interface.
Observed behavior
OneDrive Personal appears to remove or ignore the Date Taken EXIF metadata during the favoriting process, causing images to sort incorrectly in both the Android app and the web interface.
Before you start

Ensure that your photos have fully synchronized to the OneDrive cloud before attempting to mark them as favorites or organizing them into different albums.

Solution 1Recommended

Wait for Complete Synchronization Before Favoriting

Prevent metadata loss by ensuring the photo is fully uploaded and processed by OneDrive before you interact with it.

OneDrive's caching and preview generation can sometimes conflict with EXIF metadata if a file is modified before the initial sync completes. Waiting for a complete upload reduces the risk of data loss.

1
Upload Your Photos

Add your photos to the OneDrive folder on your device or via the mobile app.

2
Verify Sync Status

Wait until the cloud icon or progress bar indicates that the file upload is 100% complete and fully processed.

3
Mark as Favorite

Only after confirming the sync is complete, tap or click the star icon to mark the photos as favorites.

Known Limitation: Because metadata loss can occur during background caching, this method reduces the risk but is not a guaranteed fix for OneDrive's inherent processing behavior.
Free Microsoft Office alternative

Organize and Manage Your Documents Effortlessly with WPS Office

While cloud storage bugs with EXIF metadata can be frustrating to navigate, managing your important documents shouldn't be. WPS Office is a free, lightweight, and incredibly powerful alternative to Microsoft Office that offers seamless file management and reliable cloud backup without altering your original files.

  1. 1. Download and Install: Get WPS Office from the official website and install it on your computer or mobile device.
  2. 2. Sign In for Cloud Access: Create a free account to activate your built-in WPS Cloud storage space.
  3. 3. Open Your Files: Instantly open, edit, and safely manage your existing Office documents without worrying about format issues.
Fully compatible with Microsoft Office formats including .docx, .xlsx, and .pptx.Includes reliable and secure WPS Cloud storage to back up your documents safely.Lightweight design that runs smoothly on Windows, Mac, Android, and iOS.Familiar tabbed interface makes migrating from Microsoft Office completely seamless.
microsoft office alternative - wps office

Frequently Asked Questions

Why does OneDrive change the Date Taken on my photos?

OneDrive sometimes loses or ignores EXIF metadata during synchronization, preview generation, background caching, or when applying metadata tags like 'favorites'. This is a known limitation in how the Microsoft service processes image files.

Can I restore the lost EXIF metadata in OneDrive?

Once the metadata is stripped by the OneDrive web or mobile app during the favoriting process, it cannot be automatically restored from the cloud. You will likely need to re-upload the original photos from your local device.

Is there a better way to sort photos correctly without using favorites?

Yes. Instead of using the native favorites feature, try organizing your photos into specific folders or manual albums. This structural approach avoids triggering the metadata bug while keeping your most important images easily accessible.