Fix OneDrive Losing GPS Metadata from MP4 Videos Uploaded on Android
Question details
Users are experiencing an issue where MP4 videos lose their location and camera metadata when uploaded to OneDrive from an Android device and viewed on a desktop browser.

- Product
- Microsoft OneDrive
- Device & OS
- Android / Windows
- Scenario
- Uploading MP4 video files containing GPS and camera details from an Android device to Microsoft OneDrive.
- Observed behavior
- The uploaded MP4 files retain basic file information, but the GPS coordinates and camera metadata are stripped out or missing when checking the file properties in a desktop browser.
Ensure that your original MP4 videos on the Android device actually contain GPS metadata by checking the file details in your local gallery app before troubleshooting the upload process.
Verify Metadata and Test Desktop Sync Client
Isolate the issue by testing alternative upload methods, such as the desktop sync client, to see if the metadata stripping is limited to the Android app.
Mobile cloud storage apps sometimes process or compress media files during upload to save bandwidth, which can inadvertently remove EXIF and GPS data from MP4 videos.
Connect your Android device to your computer using a USB cable and copy the original MP4 files directly to your local hard drive.
Move the transferred MP4 files into your local OneDrive sync folder on Windows or Mac.
Once the sync is complete, log into the OneDrive web interface in your desktop browser, right-click the video, and check if the camera and GPS metadata remain intact.

Zip MP4 Files Before Uploading
Pack your video files into a ZIP archive to prevent OneDrive from processing the media files and stripping the metadata during the upload.
Submit Feedback to Microsoft
Report the metadata synchronization limitation directly to the Microsoft product team so they can investigate and potentially add support in future updates.
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Frequently Asked Questions
Why does the OneDrive Android app remove GPS metadata from my videos?
Cloud storage applications often optimize media files during mobile uploads to reduce bandwidth consumption and save storage space. This background processing can inadvertently strip EXIF data, such as GPS coordinates and camera models, from complex file formats like MP4.
Can I recover the lost metadata from the MP4 files already uploaded to OneDrive?
No. If the metadata was stripped during the upload process and the original file on your phone was deleted, the data cannot be recovered from the cloud copy. Always retain your original files as a backup until you confirm the transfer was flawless.
Does this metadata loss affect photos uploaded from Android to OneDrive?
Typically, no. OneDrive handles standard photo formats like JPEG and HEIC very well, usually preserving their location information and EXIF data. The metadata loss issue is primarily isolated to video formats like MP4 during mobile uploads.
How can I view the MP4 metadata locally on my Windows PC?
To view metadata locally, right-click the MP4 file on your PC, select 'Properties', and click on the 'Details' tab. Scroll down to see available information regarding the camera, video specifications, and GPS location coordinates.




