Fix SharePoint Video Upload Stuck at 250 MB
Question details
The user needs to successfully upload a 250 MB MP4 video file to SharePoint without the process freezing or failing.
- Product
- SharePoint
- Device & OS
- not provided
- Scenario
- Uploading a large 250 MB MP4 video file to a SharePoint environment.
- Observed behavior
- The upload process gets stuck at 250 MB, prompting concerns about a potential 250 MB file size limit in SharePoint.
Verify your upload destination. A SharePoint document library allows files up to 250 GB, whereas files attached directly to Microsoft Lists or SharePoint list items are strictly limited to 250 MB.
Use the OneDrive Sync Client for Large Uploads
Bypassing the web browser by syncing the SharePoint library to your local computer provides a more stable upload process for large video files.
Web browser uploads can sometimes time out or freeze during large file transfers due to network instability or browser resource limitations. Using the OneDrive sync client establishes a persistent connection that handles large files effortlessly.
Open your web browser and navigate to the specific SharePoint document library where you want to store the video.
Click the 'Sync' button located in the top command bar of the document library. Allow your browser to open Microsoft OneDrive if prompted.
Once the library is synced and visible in your local File Explorer (Windows) or Finder (Mac), drag and drop your 250 MB MP4 video into the synchronized folder. OneDrive will automatically handle the upload in the background.
Troubleshoot Browser and Network Settings
Clearing temporary browser data or switching networks can resolve web-based upload interruptions.
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Frequently Asked Questions
What is the maximum file size limit for SharePoint document libraries?
A standard SharePoint document library supports uploading individual files up to 250 GB in size, provided you are using the latest version of SharePoint Online.
Why is there a 250 MB limit mentioned in SharePoint?
The 250 MB limit applies specifically to files that are attached directly to Microsoft Lists or SharePoint list items. It does not apply to files uploaded into a standard Document Library.
Can I resume a web upload to SharePoint if it gets stuck?
Generally, uploads initiated directly through a web browser cannot be resumed if they freeze or time out. You will need to start the upload over, which is why using the OneDrive Sync client is recommended for larger files.
