Fix Sitka Banner Bold Font Missing When Exporting Office Files to PDF
Question details
Users experience a loss of the bold weight for the Sitka Banner Bold font when converting documents or presentations to PDF format.

- Product
- Microsoft Word and PowerPoint
- Device & OS
- Windows 11
- Scenario
- Exporting documents or presentations containing the Sitka Banner Bold font to PDF format.
- Observed behavior
- The exported PDF fails to preserve the bold weight of the Sitka Banner font, causing the text to appear in a regular or incorrect weight.
Create a sample Word document or PowerPoint slide containing the Sitka Banner Bold font and test the PDF export to verify if the issue currently persists on your system.
Report the Font Export Bug to Microsoft Support
Since this is a known font rendering bug in Office on Windows 11, reporting it directly to the development team helps them investigate and prioritize a software patch.
Microsoft actively monitors user feedback for rendering bugs. Submitting a detailed report with sample files ensures the development team can reproduce and resolve the Sitka Banner Bold issue in future updates.
Launch Microsoft Word or PowerPoint and open the sample file that demonstrates the font problem.
Click on 'File' in the top-left corner of the application, then select 'Feedback' from the left sidebar.
Click on 'Send a Frown' to open the issue reporting panel.
Provide a brief description of the missing bold weight during PDF export. Attach your sample file, the faulty exported PDF, and relevant screenshots, then click 'Submit'.

Use Microsoft Print to PDF as a Workaround
Instead of using the native 'Export' function, using the built-in virtual PDF printer can sometimes bypass specific rendering bugs.
Try WPS Office for Reliable PDF Exports
If Microsoft Office struggles to preserve your fonts during PDF conversion, WPS Office offers a free, lightweight, and highly compatible alternative. Enjoy seamless document editing and flawless PDF exports without losing your text formatting.
- 1. Download WPS Office: Install WPS Office for free from the official website.
- 2. Open your file: Open your existing Word or PowerPoint file containing the Sitka Banner Bold font using WPS Office.
- 3. Export to PDF: Go to the 'Menu' tab and select 'Export to PDF' to create a perfectly formatted PDF document.

Frequently Asked Questions
Why do fonts change when saving a Word document as a PDF?
This usually happens when custom fonts are not embedded in the original document, or due to a specific software bug where the application's PDF export engine fails to render certain font weights, like Sitka Banner Bold on Windows 11.
How can I embed fonts in Microsoft Word?
Go to File > Options > Save, and under 'Preserve fidelity when sharing this document', check the box for 'Embed fonts in the file'. This ensures your custom fonts travel with the document and can sometimes improve PDF conversion.
Can I update the Sitka font family to fix this issue?
Sometimes font rendering issues are patched via system updates. Check Windows Update for any pending OS patches, and ensure your Microsoft Office suite is updated to the latest version by going to File > Account > Update Options.




