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Document Editing Problems

Fix Word Comment Balloons Missing with Track Changes

John WilsonJohn Wilson Sep 25, 2026 870 views

Question details

Users need to restore the visibility of comment balloons in the document margin when using Track Changes, as they currently only appear in the Reviewing Pane.

How to Fix Word Comment Balloons Missing with Track Changes
Product
Microsoft Word
Device & OS
not provided
Scenario
Reviewing and editing a document with Track Changes and All Markup enabled.
Observed behavior
Commented text is highlighted, but the comment balloons are missing from the side margin. They are only visible when opening the Reviewing Pane.
Before you start

Ensure that your document is set to 'All Markup' in the Review tab, and navigate to Show Markup > Balloons to confirm that 'Show Revisions in Balloons' is selected.

Solution 1Recommended

Revert to Classic Comments

Switching back to classic comments often resolves margin display issues caused by the newer modern comments interface.

Microsoft introduced modern comments to streamline collaboration, but this feature can sometimes cause display glitches where comments fail to appear alongside tracked changes. Disabling this feature forces Word to use the reliable classic balloons.

1
Open Word Options

Click on the 'File' tab in the top left corner and select 'Options' at the bottom of the menu.

2
Disable Modern Comments

In the General tab, scroll down to the 'User Interface options' section and uncheck the box for 'Enable modern comments'.

3
Restart Word

Click 'OK' to save your changes, then completely close and restart Microsoft Word for the classic comments to take effect.

Visibility Restored: Once restarted, your comments should immediately reappear in the markup area next to your tracked changes.
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If Microsoft Word's modern comments and track changes are frequently causing display glitches, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with an intuitive reviewing interface that displays comments and tracked changes flawlessly.

  1. 1. Download and Install: Get WPS Office Free from the official website and install it on your device.
  2. 2. Open Your Document: Launch WPS Writer and open your .docx file containing the tracked changes and comments.
  3. 3. View Comments Clearly: Navigate to the Review tab to easily manage tracked changes and view all comment balloons clearly in the margin.
Highly compatible with Microsoft Word (.docx) formats for accurate formatting.Classic and reliable comment balloon display without layout overlapping issues.Completely free, lightweight, and fast to load.Clean and familiar user interface for a seamless transition from Microsoft Office.
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Frequently Asked Questions

Why do my Word comments only show in the Reviewing Pane?

This typically occurs if 'modern comments' are enabled, the comment balloon margin width is set too narrow, or the comment is attached to text that has been deleted while Track Changes was active.

How do I force comment balloons to show in the margin?

Go to the Review tab, click 'Show Markup', select 'Balloons', and ensure 'Show Revisions in Balloons' is checked. If they still do not appear, reverting to classic comments via File > Options > General usually forces them into the margin.

Can formatting balloons hide comment balloons?

Yes. In certain views, formatting change balloons can overlap and completely hide comment balloons. Increasing the preferred balloon width in the Advanced Track Changes Options can resolve this overlap.