Fix Word for the Web Inserting Wrong Smart Quote After Footnotes
Question details
Users need a way to insert the correct opening smart quote immediately after a footnote in Word for the Web.

- Product
- Word for the Web
- Device & OS
- not provided
- Scenario
- Typing a quotation mark immediately following an inserted footnote reference.
- Observed behavior
- Word for the Web's auto-format feature incorrectly inserts a closing quotation mark instead of an opening quotation mark.
Ensure your browser and internet connection are stable, as Word for the Web synchronizes keystrokes and auto-formatting live with the server.
Use the Space and Delete Workaround
This is the simplest and most recommended manual fix to trick the auto-formatter into inserting the correct quotation mark.
Because Word for the Web interprets the footnote number as the end of a word, it assumes any following quote should be a closing quote. Adding a temporary space resets this logic.
Place your cursor at the desired location in your text and insert your footnote as usual.
Immediately after the footnote reference number appears, press the Spacebar once.
Type your quotation mark. Because it follows a space, Word will correctly format it as an opening smart quote.
Use the Backspace key or the left arrow key followed by Delete to remove the temporary space between the footnote and the quotation mark.

Use Alt Code Keyboard Shortcuts
Bypass the automatic formatting logic entirely by manually entering the exact character code for an opening smart quote.
Correct Quotes Using Find and Replace
If you have already typed a long document and notice several of these formatting errors, use Find and Replace to fix them all at once.
Avoid Formatting Bugs with WPS Office
Tired of web-based formatting glitches? WPS Office offers a powerful, lightweight, and completely free desktop and mobile alternative to Microsoft Word. It handles footnotes, smart quotes, and complex formatting perfectly without frustrating auto-correct errors.
- 1. Download WPS Office: Visit the official WPS website to download the free installation package for your operating system.
- 2. Open Your Document: Launch WPS Writer and open your existing .docx files directly without losing any formatting.
- 3. Edit Without Glitches: Add footnotes and quotation marks seamlessly; the robust desktop engine prevents common web-based auto-correct errors.

Frequently Asked Questions
Why does Word for the Web insert the wrong quotation mark after a footnote?
Word's auto-format feature analyzes the text immediately preceding the cursor. It misinterprets the inserted footnote number as the end of a word or sentence, triggering the logic to insert a closing smart quote instead of an opening one.
Can I permanently turn off smart quotes in Word for the Web?
Word for the Web has limited auto-correct options compared to the desktop version. To completely disable smart quotes, you may need to open the document in the desktop Word application and change the AutoFormat settings via File > Options > Proofing.
Are there other shortcuts for inserting an opening quote on different devices?
Yes. On a Mac, you can press Option + [ for an opening double quote, and Shift + Option + [ for a closing double quote. On Windows laptops without a numeric keypad, you may need to rely on the space-and-delete workaround or use the Character Map.
Will this formatting issue show up when I print or export the document?
Yes. If the quotation mark displays incorrectly in the web editor, it will remain a closing quote when the document is printed, saved as a PDF, or opened in the desktop app. It must be manually corrected.




