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Fix Word Logos Disappearing from Print Preview and Printed Labels
Question details
Users need to resolve an issue where logos and images vanish when viewing the print preview or printing labels, particularly in Word for Mac.
- Product
- Microsoft Word
- Device & OS
- Mac
- Scenario
- Preparing documents or label templates with company logos or images for physical printing.
- Observed behavior
- Images and logos appear correctly during document editing but completely disappear when the user opens the print preview or physically prints the document.
Before altering your layout settings, try saving the document as a PDF to see if the logos appear. This quick test helps determine whether the issue stems from Word's layout configuration or your physical printer driver.
Adjust Image Text Wrapping and Placement
Changing the text wrapping style helps ensure the layout engine processes the image as part of the printable content layer.
Images set to 'Behind Text' or placed in complex floating layers often fail to render in print preview. Adjusting the image to be inline ensures it prints correctly alongside text.
Return to the standard document editing view where the logo is visible and click to select it.
Navigate to the 'Picture Format' or 'Shape Format' tab on the ribbon, click on 'Wrap Text', and select 'In Line with Text' or 'Square'.
If your logo is located in a header or footer, double-click the header area to ensure the image is placed well within the printable margins defined by your printer.
Enable Background Colors and Images Printing
Word has a specific setting that must be enabled if your logo is treated as a background element or watermark.
Update Printer Drivers and Export to PDF
Outdated printer drivers on Mac can struggle with complex graphic layers from Word documents.
Use WPS Office to Print Documents and Labels Accurately
WPS Writer offers a highly compatible and stable printing engine. If Word struggles with rendering images or logos in print preview, you can easily open your document in WPS Office and print without losing any graphics or formatting.
- 1. Install WPS Office: Download and install WPS Office for free on your Mac or Windows computer.
- 2. Open your label or document: Launch WPS Writer and open your existing Word (.docx) document containing the logos.
- 3. View Print Preview: Go to Menu > Print or press Cmd+P / Ctrl+P to access the built-in print preview. Verify that all logos and layout elements are fully visible.
- 4. Print accurately: Select your physical printer from the dropdown menu and click 'Print' for a flawless output.
Frequently Asked Questions
Why do images show on screen but not in print preview in Word?
This commonly happens if the image is using the 'Behind Text' wrapping style, is placed in a non-printable margin area, or if Word's specific setting to print background colors and images is disabled.
How do I fix logos not printing on labels?
Ensure the logo is properly anchored inside the label cell. Select the image, change the text wrapping to 'In Line with Text', and verify the table borders fit within the printer's printable area.
Does saving as PDF fix missing images before printing?
Yes, saving or exporting the document as a PDF flattens the text and image layers. Printing the resulting PDF is a highly reliable workaround if your Mac's printer driver struggles with Word's native object layers.
Is there a setting on Mac that blocks images from printing?
Yes. In Word for Mac, go to Word > Preferences > Print. If your logo behaves as a background graphic, ensure the 'Print background colors and images' option is checked, otherwise the printer ignores it.
