Template Issues

Fix Word Normal Template Background Color Missing in New Documents

Nimra MalikNimra Malik Oct 28, 2026 868 views

Question details

Users are unable to get new Word documents to inherit the custom background page color saved in the default Normal.dotm template.

How to Fix Word Normal Template Background Color Missing in New Documents
Product
Microsoft Word
Device & OS
Windows 11
Scenario
Modifying the default Normal.dotm template to include a background page color, often to reduce screen glare or replicate a dark mode layout.
Observed behavior
The background color appears in the template file itself but fails to carry over to newly created documents, or it only appears in Web Layout view instead of Print Layout.
Before you start

Ensure your Microsoft Office application is updated to the latest version, as template rendering glitches are often patched in newer releases. Verify whether the background color is completely missing or just hidden due to your current document view settings.

Solution 1Recommended

Create and Use a New Custom Template

Since Word uses Normal.dotm for many core features, altering its background color can cause conflicts. Creating a dedicated custom template is a more reliable workaround.

By setting up a brand-new custom template (.dotx), you can guarantee that your preferred background color carries over to all documents generated from that specific file without risking corruption to the global Normal template.

1
Create a Blank Document

Open Microsoft Word and create a new blank document.

2
Apply Background Color

Navigate to the 'Design' tab on the ribbon, click on 'Page Color' on the far right, and select your preferred background color.

3
Save as a Custom Template

Go to 'File' > 'Save As'. Choose your save location, and in the file format dropdown, select 'Word Template (*.dotx)'.

4
Use the Template for New Documents

To use this colored template in the future, open Word, go to 'File' > 'New', click on the 'Personal' or 'Custom' tab, and select the template you just created.

Create and Use a New Custom Template
Tip: Using a separate custom template ensures that standard blank documents remain unaffected while giving you quick access to your preferred anti-glare layout whenever needed.

Set Page Background Color and Reduce Glare Easily with WPS Writer

WPS Office Writer offers an easier, bug-free way to manage document backgrounds and reduce screen glare without dealing with complex Normal.dotm template issues. You can set up custom page colors or activate the built-in Eye Protection Mode in just a few clicks.

  1. 1. Open WPS Writer: Launch WPS Office and open a new blank Writer document.
  2. 2. Access the Page Layout Tab: Navigate to the 'Page Layout' tab located on the top ribbon menu.
  3. 3. Set a Custom Page Color: Click on 'Page Color' and choose your desired background color. This color will be reliably applied and saved.
  4. 4. Enable Eye Protection Mode (Optional): If your goal is to reduce screen glare, simply go to the 'View' tab and click 'Eye Protection Mode' to instantly apply a soothing green background that doesn't affect document printing.
Built-in Eye Protection and Dark Mode to reduce screen glare instantlySeamlessly compatible with Microsoft Office formats (.docx, .dotx, .dotm)Free, lightweight, and fast document processing alternative to Microsoft WordReliable Page Layout tools that easily save visual settings across new documents
microsoft office alternative - wps office

Frequently Asked Questions

Why does my page background color show in Web Layout but not Print Layout?

Word optimizes Print Layout to display exactly what will be printed. If the 'Print background colors and images' setting is disabled in Word Options, the background color will be hidden in Print Layout to reflect the final printed output accurately.

Can I force my custom background color to print or export to PDF?

Yes. Go to File > Options > Display, and under the 'Printing options' section, check the box for 'Print background colors and images'. This will ensure the color appears when printing the document or saving it as a PDF.

Is it safe to modify the Normal.dotm template?

While it is possible, modifying Normal.dotm can sometimes cause unintended behavior or formatting glitches because it serves as the foundation for all default Word documents. Creating a separate custom template (.dotx) for specific tasks, like a colored background, is a safer alternative.

How can I reduce screen glare without changing the document background color?

Instead of modifying the page color, you can enable Office Dark Mode by going to File > Account > Office Theme and selecting 'Black'. This darkens the workspace interface and the page canvas on your screen without altering the actual document properties or print output.