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OneDrive File Issues

How to Download Microsoft Forms Responses Instead of Opening in Excel Online

WPS EditorWPS Editor Sep 28, 2026 869 views

Question details

The user needs to download Microsoft Forms responses as a local Excel file rather than having them open automatically in Excel Online.

How to Download Microsoft Forms Responses Instead of Opening in Excel Online
Product
Microsoft Forms
Device & OS
not provided
Scenario
Exporting form data for automated workflow processes (such as UiPath) and analyzing complete data sets locally.
Observed behavior
Clicking 'Open in Excel' automatically opens the response workbook in Excel for the web via OneDrive. This interrupts automation exports and sometimes results in missing data columns like 'Total points'.
Before you start

Ensure you are logged into the Microsoft 365 account associated with the form and have the appropriate owner or collaborator permissions to view and export the responses.

Solution 1Recommended

Use the Dropdown Menu to Download a Copy Directly

Bypass the default web view by using the dropdown option to download the Excel file straight to your local drive.

Microsoft recently updated the interface so that clicking the main button opens the workbook in Excel for the web. Using the dropdown menu restores the classic local download behavior, which is essential for automated exports like UiPath.

1
Navigate to your Form Responses

Open Microsoft Forms in your web browser, select your form, and click on the 'Responses' tab at the top of the page.

2
Click the Dropdown Arrow

Instead of clicking the main 'Open in Excel' button, click the small dropdown arrow located immediately beside it.

3
Select Download a Copy

Click 'Download a copy' from the menu. The workbook containing your responses will be downloaded to your computer as a local .xlsx file.

Use the Dropdown Menu to Download a Copy Directly
Automation Restored: Downloading a local copy ensures that automated export tools can process the file correctly without relying on web browser rendering.
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  1. 1. Download and Install: Download WPS Office for free and install it on your device.
  2. 2. Open Your Responses: Right-click your downloaded Microsoft Forms .xlsx file and select 'Open with WPS Office'.
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Frequently Asked Questions

Why are some columns like 'Total points' missing in Excel Online?

This issue is often related to syncing delays or preview features currently rolling out in Excel for the web. Downloading a local copy usually bypasses these display bugs and ensures all collected data columns are visible.

Can I revert Microsoft Forms back to the old download behavior by default?

No, Microsoft has rolled out the new Excel Online integration as a standard default behavior for targeted Microsoft 365 users. To download files, you must consistently use the dropdown menu to select 'Download a copy'.

Will downloading a copy resolve issues with my UiPath automation?

Yes. UiPath and similar automation tools often rely on local file paths or specific browser download elements. By choosing 'Download a copy', you restore the standard local file download process, allowing your automation tool to capture and process the .xlsx file correctly.