How to Enable Delivery Receipts and Multiple Recipients in Adobe Send
Question details
The user needs to use delivery receipts, send files to multiple recipients, and apply private branding in Adobe Send, which were previously available in Adobe SendNow.
- Product
- Adobe Send
- Device & OS
- not provided
- Scenario
- Sharing documents via Adobe Send and trying to track delivery status or send files to a group of people.
- Observed behavior
- The user cannot locate the options for delivery receipts, multiple recipients, and private branding in the standard Adobe Send interface.
Ensure you are logged into your Adobe account and have access to the Sent Files tab before configuring delivery notifications.
Configuring Delivery Receipts and Multiple Recipients in Adobe Send
Use the built-in tracking and recipient settings in Adobe Send to manage delivery notifications and group file sharing.
While Adobe Send differs slightly from SendNow, the core features for tracking document views and sending to multiple people are still accessible with a few quick adjustments.
When drafting your file transfer, type out the email addresses in the recipient field and separate each address with a semicolon (;) to send the file to multiple people simultaneously.
After sending the document, navigate to the 'Sent Files' tab within the Adobe Send dashboard.
Click on the specific file you just sent. On the right side of the window, select the 'Notify When Recipients Viewed' option to receive delivery receipts.
Share and Track Documents Easily with WPS Office
If you frequently share PDF and Office documents, WPS Office offers a free, lightweight, and user-friendly alternative. It features built-in cloud sharing, full compatibility with all major document formats, and an intuitive interface that makes sending and managing files effortless.
- 1. Download and Install: Get WPS Office for free and install it on your device to access comprehensive document and PDF tools.
- 2. Open Your Document: Launch WPS Office and open the PDF or Office document you wish to share with others.
- 3. Share via Link: Click the 'Share' button in the top right corner to generate a secure sharing link and manage viewing permissions for multiple recipients.
Frequently Asked Questions
What separator should I use when sending a file to multiple emails in Adobe Send?
You must use a semicolon (;) between each email address in the recipient field to successfully send a document to multiple people.
How can I track if someone has viewed the file I sent in Adobe Send?
You can track views by going to the 'Sent Files' tab, clicking on your sent document, and enabling the 'Notify When Recipients Viewed' option on the right panel.
Can I still use Adobe SendNow instead of Adobe Send?
Yes, during the transition phase, both services coexist. You can continue using Adobe SendNow if you rely on features like private branding that are still in development for Adobe Send.
