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How to Find Missing OneDrive On This Day Photos in January
Question details
Users are unable to see January photos in OneDrive's On This Day or Moments section because the timeline appears visually stuck on December dates.
- Product
- Microsoft OneDrive
- Device & OS
- not provided
- Scenario
- Attempting to view past memories for January within the OneDrive mobile app or web platform.
- Observed behavior
- The Moments feature fails to display January photos automatically, remaining visually anchored to December 31 entries across previous years.
Verify that your OneDrive mobile app is updated to the latest version and ensure you have actively backed up photos taken during January in previous years.
Scroll Past December Entries in the Mobile App
Manually navigate through the mobile app's photo timeline to bypass the December grouping glitch.
Because the mobile view groups photos by month across multiple years, an accumulation of December photos might temporarily hide your January memories.
Launch the OneDrive mobile app on your device and tap on the 'Photos' tab at the bottom navigation bar.
Navigate to the 'On This Day' or 'Moments' section.
Swipe left or scroll continuously past all the December dates until you reach the entries for January 1, January 2, and beyond.
Use the OneDrive Web Version
Access your OneDrive account via a web browser to view clearly separated month and year photo groupings.
Troubleshoot App Glitches
Perform basic app troubleshooting if the timeline refuses to scroll past December 31.
Manage Files Reliably with WPS Office and Cloud
If you frequently encounter syncing or display bugs with other cloud storage platforms, consider migrating your documents to WPS Office. It provides robust built-in cloud management along with a complete suite of productivity tools.
- 1. Download WPS Office: Visit the official WPS website to download and install the software for your operating system.
- 2. Sign In to WPS Cloud: Create a free account to activate your built-in WPS Cloud storage space.
- 3. Sync Your Files: Easily drag and drop your documents and images into WPS Cloud for secure, glitch-free access anywhere.
Frequently Asked Questions
Why does OneDrive On This Day get stuck on December 31?
This is typically a display and grouping glitch in the mobile app. Because the app clusters photos by month across various years, a large volume of December photos can visually block January memories from loading immediately.
Are my January photos deleted if they don't appear in Moments?
No. The 'On This Day' glitch is strictly a display issue affecting the Moments timeline. Your January photos are still safely stored in your OneDrive account and can be found in the main camera roll or folder directories.
Does reinstalling the OneDrive app fix the Moments glitch?
Reinstalling or updating the app can fix temporary caching errors that freeze the timeline. However, if it's an ongoing server-side bug, you may just need to scroll manually or use the web browser version until the OneDrive team releases a patch.
