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How to Fix Content Type Missing from the New Button in SharePoint
Question details
A configured content type does not appear in the New button drop-down menu of a SharePoint list or library.
- Product
- SharePoint
- Device & OS
- not provided
- Scenario
- Creating a new item or document in a SharePoint list or library using specific content types.
- Observed behavior
- Only two out of three configured content types are visible on the New button menu, despite all three being set as visible.
Ensure you have Site Owner, Designer, or Full Control permissions for the SharePoint list or library to modify content type settings and view configurations.
Verify Content Type Visibility in Library Settings
Check the local list or library settings to ensure the specific content type is explicitly added and set to display on the New menu.
Even if a content type is added to a library, it can be hidden from the 'New' button menu through the button order settings. Verifying this configuration is the most common fix for missing content types.
Navigate to your SharePoint list or library, click the Settings gear icon in the top right corner, and select List Settings or Library Settings.
Scroll down to the Content Types section. If it is not visible, click Advanced settings, select 'Yes' under 'Allow management of content types', and click OK.
Under the Content Types section, click the link that says 'Change new button order and default content type'.
Locate the missing content type in the list. Ensure the 'Visible' checkbox next to it is checked. Update the order number if necessary, and click OK to save your changes.
Review Site-Level Content Type Settings
Ensure the content type is properly created, enabled, and published at the site collection level before it can be fully utilized in individual libraries.
Check Default Views and Folder Configurations
Sometimes custom list views or unique folder configurations can restrict certain content types from appearing in the New menu.
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Frequently Asked Questions
Why do I not see the Content Types section in my SharePoint library settings?
The Content Types section is hidden by default in modern SharePoint lists and libraries. To reveal it, go to Library Settings > Advanced settings, select 'Yes' under 'Allow management of content types', and click OK.
Can a content type be hidden from specific users based on permissions?
Content types themselves cannot be directly secured by item-level permissions. However, if a user lacks the necessary permissions to access the template document associated with the content type, the New menu might not render that option for them.
How long does it take for a published site content type to appear in my lists?
If you are publishing from a SharePoint Content Type Hub, the syndication relies on a background timer job. It can take anywhere from 15 minutes to a few hours for the content type to become available across subscriber site collections.
How do I change the default content type that appears when users click New?
In your List or Library Settings, click 'Change new button order and default content type' under the Content Types section. Change the position number of your preferred content type to '1' and save your changes.
