Printing Problems

How to Fix Ctrl+P Print Shortcut Not Working in Word and Excel

Amos GikundaAmos Gikunda Nov 3, 2026 870 views

Question details

The user needs to restore the Ctrl+P keyboard shortcut to open the print dialog after it has stopped functioning.

How to Restore the Ctrl+P Print Shortcut in Word and Excel
Product
Word, Excel
Device & OS
not provided
Scenario
Attempting to use the Ctrl+P shortcut to quickly print a document or spreadsheet.
Observed behavior
Pressing Ctrl+P fails to open the print dialog, likely due to shortcut reassignment or interference from third-party add-ins.
Before you start

Before altering your application settings, verify if your keyboard is functioning properly by testing other shortcuts, or try pressing Ctrl+F2 as an alternative way to open the print preview.

Solution 1Recommended

Reassign the Ctrl+P Shortcut via Customize Ribbon

Manually check and restore the Ctrl+P shortcut assignment to the default print command in the application options.

Sometimes, user actions or software updates can accidentally unbind default keyboard shortcuts. By accessing the customization menu, you can force the Ctrl+P combination back to its intended print function.

1
Open Application Options

Go to the File tab in the top left corner and select Options to open the main settings dialog box.

2
Access Keyboard Customization

Click on Customize Ribbon in the left pane, then look near the bottom of the window and click the Customize button next to Keyboard shortcuts.

3
Check Shortcut Assignment

In the Customize Keyboard dialog, click inside the 'Press new shortcut key' box and press Ctrl+P on your keyboard. Look at the 'Currently assigned to' section below it.

4
Reassign to Print

If it is not assigned correctly, locate the File tab categories, select 'PrintPreviewAndPrint' from the Commands list, and click the Assign button to restore the shortcut.

Reassign the Ctrl+P Shortcut via Customize Ribbon
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Frequently Asked Questions

Why does the Ctrl+P shortcut stop working suddenly?

This usually happens when a newly installed add-in intercepts the shortcut for its own functions, or if a user accidentally reassigns the shortcut to another macro or command within the customize keyboard settings.

Is there another keyboard shortcut to open the print dialog?

Yes, you can press Ctrl+F2 in Word and Excel. This built-in shortcut serves as a reliable alternative to open the Print Preview and Print window when Ctrl+P fails.

How do I reset all keyboard shortcuts to default in Word?

You can restore all original shortcuts by going to File > Options > Customize Ribbon, clicking the Customize button next to Keyboard shortcuts, and then selecting 'Reset All' at the bottom of the dialog box.

Will updating my software fix the print shortcut issue?

If the shortcut issue is caused by a known bug in a specific software version or an outdated third-party add-in, updating your application and all installed add-ins to the latest versions can often resolve the conflict.