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File Format & Compatibility

How to Fix Microsoft Sway Cannot Add a MOV Video File

Maira MehtabMaira Mehtab Sep 22, 2026 869 views

Question details

The user is unable to directly upload and add a local .MOV video file to a Microsoft Sway storyline.

Product
Microsoft Sway
Device & OS
not provided
Scenario
Attempting to insert a personal video file into a presentation storyline.
Observed behavior
Sway rejects or does not support the direct upload of the local .MOV video file despite following standard instructions.
Before you start

Ensure you have an active account with a supported video hosting service, such as YouTube or Vimeo, as Sway requires online video links rather than local files.

Solution 1Recommended

Upload the MOV File to a Video Service and Embed the Link

Since Sway does not support direct local video uploads, you must host the video online first and embed its URL into your storyline.

Microsoft Sway currently supports embedding web video links rather than direct video-file uploads from your local storage. To include personal videos in your presentation, they must first be uploaded to a supported third-party service.

1
Upload to a Hosting Service

Log in to a video hosting platform like YouTube or Vimeo and upload your local .MOV file.

2
Copy the Video URL

Once the video is processed and published, copy the direct URL or the embed code provided by the hosting platform.

3
Embed in Sway

Open your Microsoft Sway storyline, click the '+' icon to add a new card, select 'Media', and then choose 'Embed'. Paste your video URL into the embed card.

Privacy Settings: If your video is private, ensure you set the privacy settings on YouTube or Vimeo to 'Unlisted' so that anyone with the Sway link can view the video without it being public on the platform.
Free Microsoft Office alternative

Create Dynamic Presentations with WPS Office

Looking for a presentation tool that allows direct video uploads? WPS Presentation lets you easily insert local .MOV and .MP4 video files directly into your slides without needing third-party hosting. It is highly compatible with Microsoft PowerPoint formats.

  1. 1. Open WPS Presentation: Launch WPS Office and create a new presentation or open an existing one.
  2. 2. Navigate to Insert: Go to the 'Insert' tab on the top ribbon and click on the 'Video' button.
  3. 3. Select Local Video: Choose 'Local Video' from the dropdown menu, locate your .MOV file on your computer, and click 'Open' to embed it directly into your slide.
Insert local .MOV and .MP4 videos directly into slides without online hosting.Fully compatible with Microsoft PowerPoint (.ppt, .pptx) formats.Free, lightweight, and easy-to-use interface.Rich library of free templates and transition effects.
microsoft office alternative - wps office

Frequently Asked Questions

What video formats does Microsoft Sway natively support for direct upload?

Microsoft Sway does not support direct video file uploads of any format from a local computer. It only supports embedding video links from supported external platforms like YouTube, Vimeo, and Microsoft Stream.

Can I upload my .MOV video to OneDrive and embed it in Sway?

Yes. If you upload your video to OneDrive or SharePoint, you can generate an embed code or a public sharing link, and then paste that link into a Media/Embed card in your Sway storyline.

Why is my embedded video not playing in Sway?

Ensure the video hosting service has finished processing your video completely and that your video privacy settings allow for external embedding. Private videos usually will not play for viewers unless their visibility is set to 'Unlisted' or 'Public'.