Printing Problems

How to Fix Microsoft Word Printing Problems with Custom Page Ranges

Kushani NimanthikaKushani Nimanthika Nov 3, 2026 868 views

Question details

Users are unable to print custom page ranges in Microsoft Word, whether to a physical printer or PDF, despite being able to print selected text or whole sections.

How to Fix Word Printing Problems with Custom Page Ranges
Product
Microsoft Word
Device & OS
not provided
Scenario
Attempting to print specific pages or a custom page range in a complex or recently updated Word document.
Observed behavior
Word fails to print the requested custom page ranges, which may be caused by a known Word defect or complex document section numbering.
Before you start

Before troubleshooting, ensure your printer drivers are up to date and check if your document contains multiple section breaks, as this changes how you must enter page ranges.

Solution 1Recommended

Install the Latest Office Updates

Since this is often tied to a known build-specific bug in Word, updating to the newest version is the best first step.

Microsoft actively investigates and patches printing defects in Word. Installing the latest update ensures you have the most recent bug fixes applied to your software.

1
Open Account Settings

Launch Microsoft Word, click on 'File' in the top-left corner, and select 'Account' from the bottom of the sidebar.

2
Check for Updates

Under the 'Product Information' section, click on the 'Update Options' dropdown menu.

3
Apply Updates

Select 'Update Now'. Wait for Microsoft Office to check for, download, and install any pending updates, then restart Word.

Update Successful: If a patch for the printing bug has been released by Microsoft, your custom page ranges will now print normally.
Free Microsoft Office alternative

Print Custom Page Ranges Flawlessly with WPS Office

If Microsoft Word's printing defect is disrupting your productivity, you don't have to wait for a patch. WPS Office is a highly compatible, lightweight, and completely free alternative that handles complex document formatting and printing tasks without a hitch.

  1. 1. Download WPS Office: Download and install the free WPS Office suite on your device.
  2. 2. Open Your Document: Launch WPS Writer and open your existing Word document without losing any formatting.
  3. 3. Print Smoothly: Go to Menu > Print, enter your desired page range, and print reliably to your physical printer or PDF.
Fully compatible with Microsoft Word .docx and .doc formatsReliable custom page range printing and built-in PDF exportFree and lightweight with lightning-fast document processingFamiliar user interface requiring zero learning curve
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Frequently Asked Questions

Why does Word print the entire document instead of my selected custom page range?

This can happen due to a known bug in certain versions of Microsoft Word, or if your document contains multiple sections and you haven't specified the section numbers in the page range field.

How do I print specific sections in a complex Word document?

When printing documents with multiple sections, you must use the 'p' (page) and 's' (section) format in the print dialogue. For example, typing 's3' prints all of section 3, and typing 'p2s3-p5s4' prints from page 2 of section 3 to page 5 of section 4.

Does this printing issue affect PDF printers as well?

Yes. If the underlying bug is present in your build of Microsoft Word, the custom page range failure will occur whether you are printing to a physical hardware printer or a virtual PDF printer like 'Microsoft Print to PDF'.

What should I do if updating Word doesn't fix the printing issue?

If updating doesn't resolve the problem, verify your section page numbering. If the numbering is correct, you can use a command line workaround to revert to an older, stable version of Office, or use a reliable alternative like WPS Office to print the file.