How to Fix Missing Font Embedding in Microsoft Publisher PDF or XPS Files
Question details
The user needs to resolve an issue where custom fonts are omitted when exporting a Microsoft Publisher document to a PDF or XPS file.
- Product
- Microsoft Publisher
- Device & OS
- not provided
- Scenario
- Publishing or exporting a completed document to PDF or XPS format for sharing or printing.
- Observed behavior
- Fonts are entirely omitted from the exported PDF or XPS file, even if the font embedding feature had worked previously on the same system.
Verify that the fonts used in your document are TrueType or OpenType, and check their properties to ensure they do not have license restrictions that prohibit embedding.
Verify Export Settings and Escalate to Support
Check your software version, font types, and PDF/XPS export settings to ensure they support font embedding. If the issue persists, escalate to Microsoft Support.
Font embedding failures in Publisher are often caused by restrictive font licenses, incompatible font formats, or localized bugs in specific Office updates.
Ensure that the fonts used in your publication are TrueType or OpenType fonts, as these are generally required for successful embedding. You can check this in your system's Fonts folder.
Go to File > Account in Microsoft Publisher to ensure your software is fully updated. Install any pending Office updates.
When clicking File > Export > Create PDF/XPS Document, click on the 'Options' button before publishing. Ensure that the 'Embed fonts' checkbox is actively selected under the print options.
If settings are correct but fonts are still missing, contact Microsoft Support. Be prepared to provide a sample publication file and the specific font details so they can investigate the issue.
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Frequently Asked Questions
Why do my fonts change when I save a document as a PDF?
This usually happens if the font cannot be embedded due to licensing restrictions, or if the PDF export settings in your software have the 'Embed fonts' option disabled. The system then substitutes it with a default font.
How can I check if a font allows embedding?
On Windows, open the Control Panel, navigate to Appearance and Personalization, and open the Fonts folder. Select the font in question and check the 'Font embeddability' column at the bottom of the window. It should say 'Installable' or 'Editable'.
Does WPS Office support reliable PDF font embedding?
Yes, WPS Office features a native Export to PDF function that automatically embeds compliant TrueType and OpenType fonts, ensuring your document looks exactly the same on any device.




