File Sharing Problems

How to Fix OneDrive File Request Links Copying as Raw URLs

Ayan Masood Sep 28, 2026 868 views

Question details

The user needs a solution for OneDrive file request links that are copying the raw URL text instead of utilizing the folder description as the hyperlink's display name.

How to Fix OneDrive File Request Links Copying the URL as the Name

Product: OneDrive
Device & OS: not provided
Scenario: Generating and copying a file request link in OneDrive to share with others.
Observed behavior: The copied hyperlink defaults to the raw URL rather than the descriptive folder name, forcing the user to manually edit and rename the hyperlink display text.

Before you start

Verify if the link copying issue persists across different web browsers or devices to rule out localized browser caching errors or extension conflicts.

Solution 1Recommended

Contact Microsoft 365 Support for Server-Side Resolution

This specific link generation behavior is often caused by a temporary server-side issue that requires Microsoft's intervention to resolve.

Because OneDrive is a cloud-hosted service, backend updates or minor outages can occasionally disrupt how links are formatted upon generation. Since this is an administrative or backend issue, escalating it through proper channels is the most effective approach for a permanent fix.

Contact Your Administrator

Reach out to your organization's Microsoft 365 IT administrator.

Report the Changed Behavior

Explain that OneDrive file request links are now copying as raw URLs instead of automatically using the folder description as the display name.

Open a Microsoft Support Request

Request that your IT administrator logs into the Microsoft 365 Admin Center to open a formal support ticket so the Microsoft service team can investigate and deploy a fix.

Contact Microsoft 365 Support for Server-Side Resolution

Temporary Workaround: While waiting for Microsoft to resolve the server-side bug, you can manually edit the hyperlink display text in your email client or document before sending it to recipients.

Solution 2

Manually Rename the Link Display Text (Workaround)

As a temporary measure, you can manually edit the copied link's display name to ensure it looks clean and professional for your recipients.

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Frequently Asked Questions

Why did my OneDrive file request links suddenly change their formatting?

Sudden formatting changes, such as links copying as raw URLs rather than descriptive names, are typically caused by background updates, service migrations, or temporary server-side glitches on Microsoft's end.

Can I permanently fix the OneDrive link display name on my own?

If the issue stems from a server-side bug or service change, a permanent fix cannot be applied locally. You must wait for Microsoft to resolve the glitch or have your IT administrator submit a support request.

Will clearing my browser cache resolve the URL copying issue?

While clearing your cache and cookies can help with localized graphical errors, it rarely fixes backend link generation behaviors. However, testing the process in a different browser or an Incognito window can help you verify if the issue is account-wide.

Document & File Issues