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OneDrive File Issues

How to Fix OneDrive Returning to the Top of the File List After Uploading

Elise WilliamsElise Williams Sep 25, 2026 869 views

Question details

The user experiences an issue where the file list automatically scrolls back to the top after uploading a new file, making it frustrating to continue working in a large folder.

How to Fix OneDrive Returning to the Top of the File List After Uploading
Product
Microsoft OneDrive
Device & OS
not provided
Scenario
Uploading files to a folder containing a long, alphabetically sorted list of items.
Observed behavior
The file list view resets and jumps to the beginning immediately after an upload, forcing the user to manually scroll back down to their previous location.
Before you start

Before proceeding, determine whether this scrolling issue is happening in your web browser (OneDrive online) or within the local File Explorer via the OneDrive desktop sync client.

Solution 1Recommended

Verify Platform and Update the OneDrive Sync Client

Determine if the bug is isolated to the web version or the desktop app, and ensure you are running the latest version of OneDrive to resolve known scrolling issues.

1
Test OneDrive Online vs. Desktop

Upload a file via the OneDrive website in your browser, then do the same using your local OneDrive folder in File Explorer. Note which platform forces the list to the top.

2
Check Your OneDrive Version

Click the OneDrive cloud icon in your system tray, click the 'Help & Settings' gear icon, and select 'Settings'. Navigate to the 'About' tab to view your current version number.

3
Update the Client

If you are using an outdated version, download the latest release directly from the official Microsoft website and install it to apply recent bug fixes for UI issues.

Verify Platform and Update the OneDrive Sync Client
Contacting Support: If the problem persists across the newest versions, take a screenshot of your 'About' tab showing the version number. This will help the support team diagnose the issue much faster.
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Frequently Asked Questions

Why does File Explorer jump to the top when a file is modified or added?

This is often caused by the folder being sorted alphabetically by 'Name'. When a file is added, Windows automatically refreshes the view to maintain the alphabetical order, which can cause the scroll position to reset.

How do I find out which version of OneDrive I am currently using?

Click the OneDrive icon in your Windows taskbar or Mac menu bar, click the Settings (gear) icon, select 'Settings', and navigate to the 'About' tab. Your version number will be displayed on this screen.

Can I edit files stored in OneDrive using WPS Office?

Yes, WPS Office is highly compatible with cloud services. You can open, edit, and save documents directly to your local OneDrive sync folder, and the changes will automatically upload to the cloud.