How to Fix OneDrive Sync Limits for SharePoint Libraries
Question details
Users are experiencing slow synchronization and errors when attempting to sync large SharePoint libraries that contain extensive unique permissions.

- Product
- OneDrive and SharePoint
- Device & OS
- not provided
- Scenario
- Synchronizing SharePoint libraries containing hundreds of thousands of items and complex unique permissions to a local device.
- Observed behavior
- Synchronization becomes excessively slow or fails with errors, prompting concerns about the 300,000-item sync limit and whether inaccessible files are counted towards it.
Check the total number of files across all libraries you are attempting to sync to your local device, and ensure you have administrative or owner access to adjust SharePoint library settings and permissions.
Reduce the Synchronization Scope in OneDrive
Sync only the specific folders you need rather than the entire SharePoint library to stay well below the 300,000-item limit.
The OneDrive 300,000-item sync limit applies to the total number of synchronized items across all your libraries, including files you might not have permission to open. Exceeding this limit causes significant performance degradation and synchronization failures.
Click the OneDrive cloud icon in your system tray, select Settings (gear icon), navigate to 'Account', find the large SharePoint library, and click 'Stop sync'.
Open your SharePoint library in a web browser and navigate to the specific subfolders you frequently need to work on.
Click the 'Sync' button inside the specific subfolder rather than at the root directory level. This limits the item count OneDrive has to process.

Optimize SharePoint Unique Permissions
Restructure your SharePoint library permissions to reduce the number of unique item-level permissions.
Try WPS Office for Seamless Document Management
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- 1. Download and install: Get WPS Office for free from the official website and install it on your device.
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Frequently Asked Questions
Does the 300,000-item limit include SharePoint files I cannot access?
Yes, the OneDrive sync limit applies to the total number of synchronized items across the user's libraries, which includes inaccessible files even if you do not have the unique permissions to open them.
What is the maximum number of unique permissions allowed in a SharePoint library?
SharePoint supports up to 50,000 unique permissions per list or library. However, Microsoft strongly recommends keeping the number of unique permissions under 5,000 to maintain better performance and avoid sync errors.
How can I fix OneDrive being stuck on 'Processing changes'?
This is often caused by exceeding sync limits. To fix it, you should reduce your synchronization scope by unlinking the massive SharePoint library and choosing to sync only the specific subfolders you currently need.




