OneDrive File Issues

How to Fix OneDrive Web Stuck on Infinite Uploading Message

Maira Mehtab Sep 20, 2026 870 views

Question details

The user needs to resolve an issue where files uploaded to OneDrive for Web remain indefinitely stuck on an 'uploading' message.

Product: OneDrive
Device & OS: not provided
Scenario: Uploading files to OneDrive via a web browser to meet specific workflow requirements.
Observed behavior: Uploads freeze indefinitely on an 'uploading' status message across all folders, although the OneDrive desktop app and built-in 'move/copy' functions continue to work normally.

Before you start

Verify your internet connection stability and confirm if using the OneDrive desktop app to sync files functions properly as a temporary workaround for your workflow.

Solution 1

Test on an Alternative Device or Network

Determine if the issue is isolated to your current computer, web browser, or local network by testing elsewhere.

Isolating the issue helps identify whether the problem lies with the Microsoft 365 servers or your local device environment.

Use another device

Open OneDrive for Web on a different device, such as a smartphone or another computer.

Test uploading a small file

Attempt to upload a small document or image to any folder to see if the infinite upload message persists.

Switch networks

If possible, connect to a different network (like a mobile hotspot) to rule out network-specific firewall blocks.

Solution 2

Disable Network Proxies, VPNs, or Firewalls Temporarily

Security software or VPNs can sometimes block the specific web traffic required for OneDrive browser uploads.

Solution 3Recommended

Escalate to Your Tenant Administrator

If the problem persists across all devices and local troubleshooting is not possible, it may be a service-side issue requiring Microsoft Support.

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Frequently Asked Questions

Why are my OneDrive web uploads stuck indefinitely?

Infinite uploads on OneDrive Web are typically caused by browser cache conflicts, active VPNs or proxies blocking background web traffic, strict firewall settings, or Microsoft service-side incidents.

Can I still upload files if OneDrive Web is stuck?

Yes. If the web version is stuck, you can usually bypass the issue by dragging and dropping files directly into your local OneDrive sync folder using File Explorer (Windows) or Finder (Mac). The desktop app will sync them in the background.

How do I know if the uploading issue is a Microsoft server problem?

You can test the web upload on a completely different device and network, such as using your smartphone on a cellular data connection. If the upload still gets stuck indefinitely, it is highly likely a server-side issue.

Document & File Issues