How to Fix REF Fields Not Updating Automatically in Word
Question details
The user is unable to get REF (reference) fields to update automatically in a Microsoft Word document, despite other field types updating correctly.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Attempting to refresh cross-reference (REF) fields within a document to reflect the latest text changes.
- Observed behavior
- REF fields fail to update using standard methods on a specific computer, which may be caused by keyboard mapping issues, missing Fn keys, or document view glitches.
Check your physical keyboard to see if you have an 'Fn' (Function) key. On many modern laptops and external keyboards, you must press and hold the Fn key to use standard function keys like F9.
Use the Standard Keyboard Shortcut (Ctrl+A and F9)
This is the most direct method to force all fields in your document to refresh their data simultaneously.
In most cases, fields do not update automatically in real-time to save processing power. You need to manually trigger the update command for the entire document.
Click anywhere inside your document and press 'Ctrl + A' on your keyboard to highlight all the content.
Press the 'F9' key. If your computer requires it, press 'Fn + F9' instead. You should see the REF fields update to their latest values.

Update Fields in Draft View
Switching the document view can bypass certain display glitches that prevent fields from refreshing in Print Layout.
Assign a Custom Keyboard Shortcut to UpdateFields
If the F9 key is broken or assigned to a system function, you can map the field update command to a different key combination.
Update Fields Seamlessly with WPS Writer
If you are tired of dealing with complex shortcut mappings and document view glitches, WPS Office offers a smooth and highly compatible word processing experience. Updating reference fields in WPS Writer is straightforward and works consistently across all your devices.
- 1. Open your document: Launch WPS Writer and open the document containing your REF fields.
- 2. Select document content: Press 'Ctrl + A' to select all the text within your document.
- 3. Update the fields: Right-click anywhere on the selected text and choose 'Update Field' from the context menu, or simply press the 'F9' key.

Frequently Asked Questions
Why do REF fields update on one computer but not another?
This discrepancy is usually caused by hardware differences, such as a keyboard with an active 'Fn Lock', or differences in custom keyboard shortcut assignments in the Word settings on that specific computer.
How can I automatically update all fields before printing?
You can force fields to update automatically when you print. Go to File > Options > Display, and under 'Printing options', check the box for 'Update fields before printing'.
Does the F9 shortcut work for updating other types of fields?
Yes, pressing F9 while the text is selected will refresh most dynamic fields in your document, including Table of Contents (TOC), formulas, and date fields.




