How to Fix SharePoint News Web Part Not Showing Items from Another Site
Question details
A SharePoint home site's News web part suddenly stopped displaying published articles from a specialist site without any configuration changes.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Displaying news articles from a different SharePoint site using the News web part on a home page.
- Observed behavior
- The News web part is blank or fails to show existing, fully published news items.
Ensure that the news posts on the source site are fully published and not saved as drafts, and verify that your account has the necessary permissions to view the source site.
Disable Audience Targeting on the Web Part
Audience targeting restricts who can see specific content. Disabling it temporarily can determine if this feature is blocking the news items from appearing.
SharePoint allows site owners to target content to specific Microsoft 365 groups. If audience targeting is enabled but the current user is not in the specified audience group, the news items will be hidden.
Navigate to the SharePoint page containing the affected News web part and click the 'Edit' button at the top right of the page.
Select the News web part and click the 'Edit web part' (pencil icon) on the left side of the web part.
Scroll down in the right-hand property pane to find the 'Enable audience targeting' toggle. Turn this toggle off.
Click 'Republish' to save your changes and verify if the news items now appear for all users.
Create a New Test News Web Part
Sometimes a web part can become stuck or corrupted. Adding a fresh web part can rule out configuration bugs on the existing one.
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Frequently Asked Questions
Why does my SharePoint News web part show old news instead of new posts?
This can happen due to browser caching, or the new posts might still be in draft mode. Ensure the author has explicitly clicked 'Post News' rather than just saving the page as a draft.
Can I display news from multiple SharePoint sites in one web part?
Yes. When configuring the News web part, you can choose 'Select sites' under the source options and pick multiple sites from your hub or frequent sites list to aggregate them into a single feed.
Does it take time for a newly published SharePoint news post to appear on another site?
Sometimes there is a slight delay due to SharePoint's search indexing process. It can take a few minutes for a freshly published post to be crawled and appear in web parts pulling from other sites.
