How to Fix Unusual Text or Language Displayed in Microsoft Word
Question details
The user needs to fix a Microsoft Word document that is displaying unusual text, strange symbols, or incorrect language formatting, likely resulting from a flawed PDF conversion, image-based source, or corrupted file.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Opening a Word document or converting a scanned PDF into an editable Word file.
- Observed behavior
- The text inside the document is unreadable, displays random symbols instead of standard characters, or shows an incorrect language format.
Verify if the original source document was a scanned PDF or an image file, and ensure you have a backup copy of the original file before attempting to repair or convert it again.
Use OCR for Scanned PDFs and Image Documents
Use this solution if your Word document was converted from a scanned PDF. Standard conversion tools cannot read images, so Optical Character Recognition (OCR) is required.
If a PDF contains only scanned images, converting it directly to Word will often result in uneditable pictures or scrambled text. OCR technology analyzes the shapes of the letters in an image and translates them into standard, editable text.
Open the original PDF file in your PDF reader. Try to highlight a single word using your cursor. If you can only select the entire page, the file is an image-based PDF.
Launch a PDF conversion tool equipped with OCR capabilities, such as Adobe Acrobat or WPS Office.
Navigate to the 'Tools' menu and select 'Recognize Text' or 'OCR'. Allow the software to scan the document and extract the text.
Once the text is recognized, click 'File', choose 'Export To', and select 'Microsoft Word Document' to save the new, readable file.

Repair a Damaged Word Document
Apply this fix if the original PDF displays perfectly normal text, but the resulting Word document shows gibberish or unusual formatting due to file corruption.
Convert Scanned PDFs Accurately with WPS Office
Avoid scrambled text and strange formatting errors by using the built-in OCR and PDF to Word conversion tools in WPS Office. It effortlessly recognizes text from scanned documents, ensuring your output files are highly accurate and easily editable.
- 1. Open PDF to Word Tool: Launch WPS Office, go to the 'Tools' tab, and click on 'PDF to Word'.
- 2. Import Your PDF: Drag and drop your scanned PDF file into the conversion window, or click 'Add Files' to select it from your computer.
- 3. Enable OCR: Check the 'OCR' option in the settings menu to ensure the software actively scans and extracts text from images.
- 4. Start Conversion: Click the 'Start' button. Once finished, WPS Office will automatically open the accurately converted Word document.

Frequently Asked Questions
Why does my Word document look like random symbols?
This typically occurs when a scanned PDF is converted to Word without using Optical Character Recognition (OCR), when a document is opened with the wrong text encoding, or if the file itself has become corrupted.
How can I tell if my PDF is a scanned image?
Open the PDF in any standard viewer and attempt to highlight a single word or sentence with your mouse. If you cannot select individual words and instead drag a box over the entire page, the PDF is image-based.
Can incorrect language settings cause weird text display?
Yes. If the document was created using a different keyboard layout or language pack that is not installed on your computer, Word may substitute missing characters with boxes or strange symbols. Installing the correct language pack in your OS or Word settings can resolve this.




