How to Fix Word Copy and Paste Capturing Only Part of a Document
Question details
The user is unable to copy all text from a Word document; the clipboard only captures a small section or a hyphen. Sending the document text via email also results in the ending being cut off.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Copying text from a Word document to paste outside the application, or attempting to send the document content via Gmail.
- Observed behavior
- Copying captures only a fraction of the text, sometimes showing just a hyphen on the clipboard. Pasting outside the document or sending it through email causes the end of the document to disappear.
Ensure that your document is fully saved before attempting to copy large sections of text, and clear your system clipboard to prevent previous items from interfering with the current action.
Save the Document and Send as an Attachment
Instead of pasting the entire document content into an email body, save the file and attach it to avoid truncation and clipboard errors.
Email clients like Gmail often struggle to process large blocks of pasted text with complex formatting from Microsoft Word, which can result in the end of the document being cut off. Attaching the file is a much more reliable method.
In Microsoft Word, click on 'File' and select 'Save' or press Ctrl + S to ensure all recent changes, especially at the end of the document, are written to the disk.
Close the document and reopen it from your files to confirm that the end of the document is intact and saved correctly.
Open your email client, click the paperclip 'Attach files' icon, and select your saved Word document instead of copying and pasting the text into the message body.

Test and Clear the System Clipboard
Determine if the copy-paste issue is specific to the current document or a system-wide clipboard glitch.
Use WPS Office for Reliable Document Editing and Copying
If Microsoft Word continues to struggle with basic copy-and-paste functions or document saving, consider switching to WPS Office. It provides a lightweight, highly compatible environment for creating, editing, and sharing documents seamlessly without clipping your text.
- 1. Download WPS Office: Visit the official WPS website and install the free WPS Office suite on your device.
- 2. Open your document: Launch WPS Writer and open your existing Word (.docx) document to resume working.
- 3. Copy or share seamlessly: Highlight your text to copy without truncation, or use the built-in email attachment features to share directly.

Frequently Asked Questions
Why does Word only copy part of my document?
This can happen if the document hasn't been fully saved, if there's a clipboard synchronization error in your operating system, or if the document contains complex formatting or hidden characters that interrupt the clipboard process.
How do I fix the clipboard showing only a hyphen?
A hyphen on the clipboard often indicates a memory glitch or incompatible formatting being transferred. Try clearing your clipboard history by pressing Windows Key + V and selecting 'Clear all', then restart Microsoft Word.
Is it better to paste a document into an email or attach it?
It is generally better to attach the document. Pasting long documents into an email body can cause email clients like Gmail to truncate the message, hit character limits, or strip essential formatting from your text.




