Formatting Issues

How to Fix Word for the Web Highlight Color Reverting to Yellow

Emma BrownEmma Brown Oct 23, 2026 870 views

Question details

The text highlight tool in Word for the web continuously applies yellow highlighting, ignoring the specific color selected by the user in the toolbar.

How to Fix Word for the Web Highlight Color Reverting to Yellow
Product
Word for the Web
Device & OS
not provided
Scenario
Attempting to highlight document text with custom colors while working in a web browser environment.
Observed behavior
The text is incorrectly highlighted in default yellow instead of the chosen highlight color, while the desktop application functions normally.
Before you start

Verify whether the highlighting issue is isolated to your specific web browser by testing the document in the desktop version of Word or opening it in an incognito window.

Solution 1Recommended

Use the Word Desktop Application as a Workaround

Bypass the browser-specific glitch by opening and editing your document directly in the desktop version of Word.

This highlight color issue is generally a known bug isolated to the Word for the web interface. Switching to the desktop application restores full functionality for advanced formatting, including custom text highlight colors.

1
Locate the ribbon menu

While your document is open in Word for the web, look at the top ribbon above your document.

2
Open in desktop app

Click the 'Viewing' or 'Editing' button (depending on your current mode) and select 'Open in Desktop App' from the dropdown menu.

3
Apply custom highlights

Once the document launches in your local Word application, select your text, click the dropdown arrow next to the 'Text Highlight Color' icon on the Home tab, and choose your preferred color.

Use the Word Desktop Application as a Workaround
Changes Sync Automatically: Any custom highlights you apply in the desktop application will automatically save and display correctly when you or others view the document online.
Free Microsoft Office alternative

Switch to WPS Office for Reliable Document Formatting

Avoid frustrating browser glitches and formatting bugs by switching to WPS Office. It provides a robust, desktop-grade experience for free, ensuring your text highlights, styles, and layouts look exactly as intended.

  1. 1. Install WPS Office: Download and install the free WPS Office suite on your computer.
  2. 2. Open your document: Launch WPS Writer and open your existing .docx file directly.
  3. 3. Highlight text accurately: Select the Text Highlight Color tool under the Home tab and apply your custom colors without them reverting to yellow.
Highly compatible with Microsoft Word (.docx) formatsAccurate text highlighting and advanced text formatting optionsFree, lightweight, and works seamlessly offline without browser dependenciesFamiliar user interface allowing for an instant, learning-free migration
microsoft office alternative - wps office

Frequently Asked Questions

Why does my selected highlight color keep changing to yellow in Word online?

This is a known bug in Word for the web where the browser-based interface occasionally fails to register the custom color selected from the toolbar, defaulting to the standard yellow highlight.

Will clearing my browser cache fix the highlight color issue?

While clearing your browser cache and cookies can resolve many web anomalies, this specific highlighting glitch is typically an issue with the Word for the web platform itself. If clearing the cache fails, using the desktop application is the best workaround.

Are my previous custom highlight colors lost if I open the document on the web?

No, any custom highlight colors previously applied in the desktop application will remain intact in your document. The bug usually only affects the application of new highlights while editing in the web browser.