How to Fix Word for the Web Highlight Color Reverting to Yellow
Question details
The text highlight tool in Word for the web continuously applies yellow highlighting, ignoring the specific color selected by the user in the toolbar.

- Product
- Word for the Web
- Device & OS
- not provided
- Scenario
- Attempting to highlight document text with custom colors while working in a web browser environment.
- Observed behavior
- The text is incorrectly highlighted in default yellow instead of the chosen highlight color, while the desktop application functions normally.
Verify whether the highlighting issue is isolated to your specific web browser by testing the document in the desktop version of Word or opening it in an incognito window.
Use the Word Desktop Application as a Workaround
Bypass the browser-specific glitch by opening and editing your document directly in the desktop version of Word.
This highlight color issue is generally a known bug isolated to the Word for the web interface. Switching to the desktop application restores full functionality for advanced formatting, including custom text highlight colors.
While your document is open in Word for the web, look at the top ribbon above your document.
Click the 'Viewing' or 'Editing' button (depending on your current mode) and select 'Open in Desktop App' from the dropdown menu.
Once the document launches in your local Word application, select your text, click the dropdown arrow next to the 'Text Highlight Color' icon on the Home tab, and choose your preferred color.

Report the Bug via the Word for the Web Help Menu
Submit detailed feedback to Microsoft so their engineering team can investigate and deploy a fix for the web version.
Switch to WPS Office for Reliable Document Formatting
Avoid frustrating browser glitches and formatting bugs by switching to WPS Office. It provides a robust, desktop-grade experience for free, ensuring your text highlights, styles, and layouts look exactly as intended.
- 1. Install WPS Office: Download and install the free WPS Office suite on your computer.
- 2. Open your document: Launch WPS Writer and open your existing .docx file directly.
- 3. Highlight text accurately: Select the Text Highlight Color tool under the Home tab and apply your custom colors without them reverting to yellow.

Frequently Asked Questions
Why does my selected highlight color keep changing to yellow in Word online?
This is a known bug in Word for the web where the browser-based interface occasionally fails to register the custom color selected from the toolbar, defaulting to the standard yellow highlight.
Will clearing my browser cache fix the highlight color issue?
While clearing your browser cache and cookies can resolve many web anomalies, this specific highlighting glitch is typically an issue with the Word for the web platform itself. If clearing the cache fails, using the desktop application is the best workaround.
Are my previous custom highlight colors lost if I open the document on the web?
No, any custom highlight colors previously applied in the desktop application will remain intact in your document. The bug usually only affects the application of new highlights while editing in the web browser.




