Formatting Issues

How to Fix Word Showing Lato Instead of Times New Roman

Camila MilosovichCamila Milosovich Oct 29, 2026 869 views

Question details

The user needs to resolve an issue in Microsoft Word where documents formatted in Times New Roman are displaying in the Lato font instead.

How to Fix Word Showing Lato Instead of Times New Roman
Product
Microsoft Word
Device & OS
not provided
Scenario
Opening an existing DOCX file or creating a new document in Microsoft Word.
Observed behavior
The text unexpectedly renders in the Lato font even though the document styling or user expectation dictates it should be Times New Roman.
Before you start

Before proceeding, check if this font replacement happens only in one specific document or across all new Microsoft Word files. Ensure you have administrator access to your computer in case you need to reinstall system fonts.

Solution 1Recommended

Check and Adjust Word's Font Substitution Settings

Verify if Microsoft Word is automatically substituting Times New Roman with Lato due to a missing font or an incorrect internal mapping.

Font substitution usually occurs when a document was created using a font that is not currently installed on the computer opening the file. Adjusting this setting ensures the original layout is respected.

1
Open Advanced Settings

Open the affected document in Microsoft Word. Click on 'File' in the top left corner, then select 'Options' and navigate to the 'Advanced' tab.

2
Access Font Substitution

Scroll down to the 'Show document content' section and click the 'Font Substitution...' button.

3
Correct the Mapping

In the dialog box, look for Times New Roman in the 'Missing document font' list. If it is mapped to Lato, change the substituted font back to Times New Roman or '(Default)', then click 'OK'.

Check and Adjust Word's Font Substitution Settings
Missing Font Alert: If Times New Roman is not available in the dropdown menu, it means the font is entirely missing from your operating system and needs to be reinstalled.
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Frequently Asked Questions

Why does Word substitute fonts without asking?

Word automatically substitutes fonts when a document uses a font that is not installed on your current computer. It attempts to maintain the layout by choosing the closest available visual match defined by its system settings, which can sometimes result in unexpected choices like Lato.

Does embedding fonts increase the Word document file size?

Yes, embedding fonts will increase the overall file size of your DOCX document. The increase depends on the size of the font files and how many different fonts are embedded, but it guarantees that the formatting remains intact when shared.

How can I reset the Normal template in Word to fix default fonts?

You can reset the default font by right-clicking the 'Normal' style in the Home tab, selecting Modify, changing the font back to Times New Roman, and selecting the option 'New documents based on this template' before clicking OK.