SharePoint Document Issues

How to Open a SharePoint Word Document in Desktop Word on Mac

Aamir Naveed AkramAamir Naveed Akram Oct 22, 2026 869 views

Question details

The user needs to open a SharePoint document directly in the desktop version of Word for Mac to utilize advanced review tools and macros, bypassing the default Word for the web interface.

How to Open a SharePoint Word Document in Desktop Word on Mac
Product
Microsoft Word for Mac, SharePoint
Device & OS
Mac
Scenario
Accessing a shared SharePoint link that defaults to Word for the web, which restricts desktop-only features like custom ribbons and advanced tracking.
Observed behavior
The document opens in Word for the web, lacking desktop features, and may appear to hide or remove tracked changes when saved.
Before you start

Ensure that Microsoft Word for Mac is installed on your computer and that you are signed in with the organizational account associated with your SharePoint access.

Solution 1Recommended

Use the Open in Desktop App Option

Launch the desktop application directly from the web interface to maintain real-time synchronization with SharePoint.

The easiest way to utilize desktop features while keeping the document synced to SharePoint is to trigger the handoff from Word for the web directly to your Mac's desktop application.

1
Open the SharePoint Link

Click the document link provided to you, which will initially open the file in your browser using Word for the web.

2
Locate the Desktop App Button

Look at the top ribbon menu. Click the 'Viewing' or 'Editing' dropdown button and select 'Open in Desktop App'. Alternatively, there may be a direct 'Open in Desktop App' button on the main ribbon.

3
Allow Application Launch

Your Mac browser will prompt you for permission. Click 'Always allow' or 'Open Microsoft Word' to launch the desktop software.

Use the Open in Desktop App Option
Auto-Save Enabled: Once opened in the desktop app this way, AutoSave will remain on, and your changes will sync directly back to SharePoint.
Free Microsoft Office alternative

Edit Downloaded SharePoint Documents with WPS Office

If you are struggling with missing features or lost track changes in web-based processors, try downloading your documents and editing them offline with WPS Office. It provides a robust, desktop-class experience for Mac with excellent format retention and advanced review tools.

  1. 1. Download the Document: Save a copy of the SharePoint document directly to your Mac.
  2. 2. Open with WPS Office: Right-click the downloaded .docx file, select 'Open With', and choose WPS Office to enjoy a full desktop editing experience.
Fully compatible with Microsoft Word (.docx) formats, retaining all original layouts.Seamlessly preserves and displays tracked changes and comments without glitches.Lightweight, fast desktop application specifically optimized for Mac users.Completely free to use with a familiar, easy-to-navigate interface.
microsoft office alternative - wps office

Frequently Asked Questions

Why does Word for the web appear to remove my tracked changes?

Word for the web doesn't actually delete tracked changes, but it may hide them depending on your current view settings. To see them clearly and manage them effectively, it is recommended to open the file in a desktop application and select the 'All Markup' view.

Can I force SharePoint to always open documents in the desktop app by default?

Yes, if you have sufficient site permissions. A site owner can go to the SharePoint Document Library Settings, click on 'Advanced Settings', and change the 'Opening Documents in the Browser' behavior to 'Open in the client application'.

What happens if I edit a downloaded copy instead of using 'Open in Desktop App'?

Editing a downloaded copy breaks the real-time synchronization with SharePoint. You will need to manually upload the new version back to the SharePoint folder, which can create version conflicts if other colleagues are editing the online file at the same time.