How to Preserve Word Fonts in Email Attachments and PDFs
Question details
Users want to ensure their custom fonts and document formatting remain intact when sending Word documents as email attachments or viewing them as PDFs.

- Product
- Microsoft Word, PDF Viewers
- Device & OS
- Windows, macOS
- Scenario
- Sending documents with custom typography via email or sharing files across different devices and operating systems.
- Observed behavior
- Fonts change and formatting breaks because the recipient does not have the original fonts installed, or the document is viewed in a simplified email previewer instead of a desktop application.
Before modifying document settings, ensure you and your recipient always download email attachments and open them directly in a desktop word processor, as built-in email previewers often fail to render custom fonts correctly.
Embed Fonts Directly in the Word Document
Embedding fonts ensures the recipient sees the exact typography you used, even if they haven't installed those fonts on their device.
Font embedding bundles the font file within the document itself. This is highly effective for maintaining cross-device compatibility, though it may slightly increase your file size. Note that some licensed fonts cannot be embedded due to copyright restrictions.
Open your document in Microsoft Word. Select 'File' from the top ribbon, click on 'Options' at the bottom left, and then navigate to the 'Save' tab.
Under the 'Preserve fidelity when sharing this document' section, check the box for 'Embed fonts in the file'. It is also recommended to uncheck 'Do not embed common system fonts' for maximum compatibility, then click 'OK'.
If you are using macOS (e.g., macOS Sonoma), click 'Word' on the main top menu bar and select 'Preferences'. Click on 'Save' and check the 'Embed fonts in the file' option.

Save as a PDF and Configure Continuous Scrolling
If the document does not need to be edited by the recipient, saving it as a PDF is the safest way to lock in fonts and layouts.
Easily Embed Fonts and Export to PDF with WPS Office
WPS Office offers intuitive, built-in tools to embed fonts and export documents to PDF seamlessly, ensuring your formatting and typography look identical on any device.
- 1. Open Your Document: Launch WPS Writer and open the document you wish to share via email.
- 2. Embed the Fonts: Go to 'Menu' > 'Options' > 'General and Save'. Check the box for 'Embed TrueType fonts' to ensure your custom text renders properly on other devices.
- 3. Export to PDF: Alternatively, click the 'Export to PDF' button directly on the top toolbar to create a perfectly formatted, read-only version of your document.

Frequently Asked Questions
Why do my Word fonts look different in the email attachment preview?
Email clients (like Gmail or Outlook) use basic, built-in document viewers to generate quick previews. These previewers do not support complex font rendering or embedded fonts. Downloading the file and opening it in a dedicated word processor will usually fix the appearance.
Can I embed fonts in Microsoft Word for Mac?
Yes. In recent versions of Word for Mac, you can enable font embedding by clicking 'Word' on the top menu bar, selecting 'Preferences', clicking 'Save', and checking 'Embed fonts in the file'.
Does embedding fonts increase the file size of my document?
Yes, embedding fonts attaches the actual font files into the document's code. Depending on the complexity and number of styles used, this can add a few megabytes to your overall file size.
Why does my PDF not scroll continuously by default?
The default scrolling behavior of a PDF depends on the recipient's PDF viewer settings. However, you can force the document to scroll continuously by opening it in Adobe Acrobat, going to Document Properties > Initial View, and setting the Page Layout to 'Single Page Continuous' before sending.




