How to Print One-Sided from OneDrive in Chrome on Mac
Question details
The user is unable to print a Word document single-sided from the OneDrive web app using Google Chrome on a Mac, as it forces duplex printing and fails when settings are changed.

- Product
- OneDrive / Google Chrome
- Device & OS
- Mac
- Scenario
- Printing a two-page Word document directly from the OneDrive web interface in Google Chrome.
- Observed behavior
- The printer defaults to duplex mode. The basic Chrome print dialog lacks a one-sided option, and adjusting the setting in the system dialog stops the print job from being sent.
Ensure your Mac's printer drivers are up to date and verify that your printer hardware is not set to force double-sided printing by default in the system settings.
Download the Document and Print Locally
Bypass browser compatibility issues by downloading the file and printing it through a dedicated desktop application.
Web browsers sometimes struggle to translate cloud application print scripts into local system print commands. By downloading the file, you give your desktop word processor direct access to the native macOS print dialog.
Open the document in the OneDrive web application, click on 'File', select 'Save as', and click 'Download a Copy' to save the Word document to your Mac.
Locate the downloaded file in your Mac's 'Downloads' folder and open it using a desktop word processor like WPS Office or Microsoft Word.
Press Command + P on your keyboard to open the native macOS print dialog.
Uncheck the 'Two-Sided' option in the print menu, select your printer, and click 'Print' to complete the single-sided print job.

Disable Interfering Chrome Extensions
Browser extensions can sometimes conflict with web-based print scripts, preventing the job from sending.
Print Using Safari Browser
Switching to Safari can instantly resolve the issue, as it handles OneDrive's print dialog differently than Chrome.
Print Word Documents Flawlessly with WPS Office for Mac
Avoid browser-based printing glitches by using WPS Office for Mac. It provides full native control over your printer settings, ensuring single-sided printing works perfectly every time.
- 1. Install WPS Office: Download and install WPS Office for Mac from the official website.
- 2. Download Your File: Download your target Word document from the OneDrive web app to your local Mac storage.
- 3. Open the Document: Right-click the downloaded file and select 'Open with' > 'WPS Office'.
- 4. Open Print Settings: Press Command + P to bring up the local macOS Print dialog.
- 5. Print Single-Sided: Ensure the 'Two-Sided' box is unchecked and hit 'Print'.

Frequently Asked Questions
Why does Chrome default to double-sided printing on my Mac?
Chrome often inherits the default settings of the macOS system printer. If your printer is set to duplex by default in System Settings, Chrome's basic print dialog may force this setting without offering an easy toggle to override it.
How do I change default print settings permanently on a Mac?
Go to the Apple menu > System Settings > Printers & Scanners. Select your printer, click 'Options & Supplies', and look for duplex or two-sided settings to disable it by default.
Why does my print job fail when I change settings in Chrome's detailed dialog?
This happens due to a communication error between the OneDrive web app's background print script and Chrome's system print integration. When you alter settings in the advanced dialog, it can break the document spooling process, resulting in a silent failure.
Can I print directly from the OneDrive desktop app for Mac?
The OneDrive desktop app is primarily a file syncing tool, not a document viewer. However, it syncs your files directly to Finder, allowing you to easily open them in desktop applications like WPS Office or Microsoft Word, where printing works reliably.




