How to Recover a Missing Word Document When AutoSave Fails
Question details
The user needs to recover a Word essay that disappeared after Microsoft Word closed unexpectedly because AutoSave was unavailable for the locally saved file.
- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- The application crashed or closed unexpectedly while working on a document saved to a local or unsynchronized location.
- Observed behavior
- The document disappeared, and Word's AutoSave feature failed to recover the file as it primarily functions with cloud-stored files on OneDrive or SharePoint.
Before attempting recovery, ensure your computer has not been restarted, as temporary files required for document recovery might be cleared during a system reboot.
Check Word's Document Recovery Pane and Unsaved Files
Use Microsoft Word's built-in AutoRecover feature to locate unsaved documents after an unexpected crash.
While AutoSave specifically applies to documents saved in OneDrive or SharePoint, Microsoft Word also has an AutoRecover feature that saves temporary local backups. If Word closed unexpectedly, you might still be able to retrieve your essay.
Launch Microsoft Word. If the program closed unexpectedly, the Document Recovery pane should automatically appear on the left side of the screen. If you see your essay, click on it to open and immediately save it.
If the Document Recovery pane does not appear, click on the 'File' tab in the top left corner, then select 'Info' from the sidebar menu.
Click on the 'Manage Document' icon, and from the drop-down menu, select 'Recover Unsaved Documents'.
A file explorer window will open displaying the UnsavedFiles folder. Look for a file with a .asd extension that matches the date and time of your missing essay, select it, and click 'Open'.
Switch to WPS Office for Reliable Local Backups
If Microsoft Word's cloud-dependent AutoSave is causing you to lose important essays, consider switching to WPS Office. It provides robust local auto-backup features, high compatibility with standard Office formats, and a familiar interface without forcing cloud synchronization.
- 1. Download and Install: Download WPS Office Free and follow the straightforward installation instructions.
- 2. Open Existing Documents: Easily open your existing Word essays directly in WPS Writer without losing any formatting.
- 3. Enable Local Auto-Backup: Go to Menu > Settings > Backup Setting to ensure your local files are automatically backed up as you type.

Frequently Asked Questions
Why didn't Word AutoSave my document?
AutoSave in Microsoft 365 is designed specifically for files stored in OneDrive or SharePoint. If you saved your file locally on your hard drive, AutoSave is disabled by default, and you must rely on manual saving or the separate AutoRecover feature.
Where are Word AutoRecover (.asd) files located in Windows?
By default, AutoRecover files are saved in the hidden folder path: C:\Users\[YourUsername]\AppData\Roaming\Microsoft\Word\. You can access this by typing %appdata% in the Windows search bar and navigating to the Microsoft and Word folders.
Is it possible to recover an essay if AutoRecover was turned off?
If both cloud AutoSave and local AutoRecover were disabled, the chances of recovery are very low. You can attempt to search your entire computer for temporary files (.tmp) or check your Recycle Bin, but data loss is highly likely in this scenario.




