OneDrive File Issues

How to Recover Missing Microsoft Loop Meeting Notes After Moving Files

Maira Mehtab Sep 28, 2026 869 views

Question details

The user needs to recover Microsoft Loop meeting notes that disappeared after files were moved between OneDrive and SharePoint.

Product: Microsoft Loop
Device & OS: not provided
Scenario: Reorganizing or moving Loop meeting files between OneDrive and SharePoint workspaces.
Observed behavior: Loop meeting instances remain visible, but the associated meeting notes are no longer displayed because the file connection was broken during the move.

Before you start

Ensure you have access to your OneDrive web interface and know the original folder location where the meeting notes were stored before they were moved.

Solution 1Recommended

Restore Original .loop Files from the Recycle Bin

Moving files often creates copies and deletes the originals, breaking the connection to Loop. Restoring the original files to their original location can fix this.

When you move Loop files between OneDrive and SharePoint, the system may delete the original file and create a new copy. Because the Loop meeting instance is linked to the original file path, the meeting notes will appear missing.

Open OneDrive Web

Navigate to the OneDrive web interface and log in with your Microsoft 365 credentials.

Access the Recycle Bin

Click on the 'Recycle bin' option located in the left-hand navigation pane.

Restore the Files

Search for the deleted .loop files associated with your meeting notes, select them, and click 'Restore' to return them to their original location.

Verify in Loop

Open Loop for the web and check if the meeting notes have reappeared under the meeting instances.

Solution 2

Locate Older Notes Using the Loop Calendar View

If restoring the files doesn't immediately link them back to the main view, you might still be able to access the notes chronologically via the Calendar view.

Solution 3

Contact Microsoft 365 IT Support

If restoring files and checking the calendar fails, you will need administrative assistance to recover the lost connections.

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Frequently Asked Questions

Why did my Loop meeting notes disappear after moving them?

Moving files between OneDrive and SharePoint often creates a new copy of the file and deletes the original. This severs the connection between the Loop meeting instance and the original .loop file, causing the notes to disappear from view.

Can I recover Loop notes if they are not in the OneDrive recycle bin?

If the original .loop files are no longer in your primary OneDrive recycle bin, check the Second-Stage Recycle Bin at the bottom of the page. If they are permanently deleted from there, you will need to contact your IT administrator to perform a restoration via Microsoft 365 admin tools.

Does restoring a Loop file automatically reconnect it to the meeting?

Usually, restoring the original .loop file to its exact original location in OneDrive will restore the connection. However, it may take some time to sync. If it doesn't reappear automatically, checking the Loop Calendar view is recommended as a workaround.

How do I prevent Loop meeting notes from breaking in the future?

To maintain the link between Loop meeting instances and their notes, avoid manually moving .loop files between SharePoint sites and OneDrive. If files must be reorganized, use the built-in sharing or workspace migration features instead of direct cut-and-paste file transfers.

Document & File Issues