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How to Remove Deleted SharePoint Sites from the Move To List
Question details
Users need to remove deleted or obsolete SharePoint sites that continue to appear in the 'Move To' dialog box.
- Product
- SharePoint
- Device & OS
- not provided
- Scenario
- Attempting to move files or documents to a new location when obsolete sites still populate the destination list.
- Observed behavior
- Selecting the obsolete location from the Move to list produces an 'item unavailable' error because the site is deleted but remains pinned to Quick access.
Ensure you are logged into your Microsoft 365 account and have access to your SharePoint or OneDrive home page via a web browser.
Unpin the Obsolete Site from Quick Access
Manually unpin the deleted site from your Quick access list to clear it from the 'Move to' dialog options.
The 'Move to' list pulls locations directly from your Quick access menu, which is designed to help quickly access frequently used locations. When a site is deleted, its pin may still remain in your Quick access list, causing it to show up as a destination.
Navigate to the tenant's SharePoint or OneDrive home page in your web browser.
Look at the left-hand navigation pane and find the 'Quick access' section.
Scroll through the Quick access list to locate the deleted site or library that is causing the error.
Hover your mouse over the pin icon next to the library or site name, and select it to unpin the location.
Refresh your browser. After the Quick access list updates, the deleted sites will no longer appear in the 'Move to' list.
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Frequently Asked Questions
Why do deleted SharePoint sites still show up in the Move To list?
Sites appear in the Move To list if they are pinned to your Quick access menu. Even if a site is permanently deleted by an administrator, the personal pin remains in your OneDrive or SharePoint dashboard until you manually remove it.
How long does it take for the Move To list to update after unpinning?
Once you unpin a deleted site from Quick access, it typically updates immediately on the web. However, it may take a few minutes to fully sync across your integrated Office desktop apps and the overall tenant environment.
Can I customize the locations shown in the Move To dialog?
Yes. The Move To dialog is automatically populated based on your frequent and followed sites. You can customize this list by actively pinning or unpinning specific document libraries in your OneDrive or SharePoint Quick access pane.
