How to Remove Read-Only Status from Excel Files Restored from Cloud
Question details
The user needs to remove the read-only restriction from Excel workbooks that were recently restored from a cloud backup service.

- Product
- Excel
- Device & OS
- not provided
- Scenario
- Attempting to edit and save an Excel workbook after it was restored from a third-party backup service like Norton Cloud.
- Observed behavior
- The restored Excel files open in read-only mode, preventing the user from saving any modifications to the original file.
Ensure that your cloud synchronization process has fully completed and that you are logged into the administrator account on your device before modifying file permissions.
Copy the Excel File to a New Local Folder
Moving the affected workbook to a different local directory can reset the file permissions applied by the backup service.
Cloud backup services often apply strict synchronization locks or system-level permissions to protect restored files. Creating a brand new copy of the file in a different local directory forces the operating system to generate new, unrestricted access permissions.
Open File Explorer and navigate to the folder where your restored Excel files are currently saved.
Right-click the read-only Excel file and select 'Copy' from the context menu, or simply click the file and press Ctrl+C.
Navigate to your Desktop or the Documents folder, right-click on an empty space, and select 'Paste' (or press Ctrl+V).
Open the newly pasted file in Excel and type some text to check if you can now edit and save the document without the read-only prompt.

Uncheck the Read-Only Attribute in File Properties
Manually disabling the system-level read-only attribute can restore full editing capabilities to your restored files.
Open the File Directly from the Cloud Drive
Accessing the file directly through the cloud interface can help bypass local folder permission errors.
Use WPS Spreadsheet to Edit and Save Read-Only Excel Files
If your restored Excel files are stubbornly stuck in read-only mode, you can easily open them using WPS Spreadsheet and save a fresh, fully editable copy locally.
- 1. Open the file in WPS Office: Launch WPS Spreadsheet, click on 'Menu' > 'Open', and select your read-only Excel file from your local drive.
- 2. Save as a new workbook: Go to 'Menu' > 'Save As' and choose a different local directory, such as your Desktop, to save the file.
- 3. Continue editing freely: The newly saved file will drop the restrictive backup permissions, allowing you to edit, format, and save your data without interruptions.

Frequently Asked Questions
Why do my restored Excel files become read-only?
When files are restored from cloud backup services like Norton Cloud, they often retain restrictive synchronization permissions or system attributes designed to protect the integrity of the original backup, which causes them to open in a read-only state.
How can I tell if the read-only issue is caused by my Microsoft 365 subscription?
You can test this by creating a brand new local workbook. If you can edit and save the new workbook without any issues, your subscription is active, meaning the read-only status is specific to the restored files and their folder permissions.
What should I do if changing the file properties doesn't fix the read-only error?
If unchecking the read-only attribute and copying the file to a new folder fail, the file might be corrupted from the restoration process. You should contact your cloud backup provider's support team to verify the integrity of the restored files.




