How to Sync Photos from Two Samsung Phones to One OneDrive Account
Question details
The user needs to upload and sync photos from two different Samsung smartphones to the same Microsoft OneDrive account.
- Product
- Microsoft OneDrive / Samsung Gallery
- Device & OS
- Android
- Scenario
- Attempting to use the built-in gallery sync feature to back up media from multiple Samsung devices to a single cloud storage account.
- Observed behavior
- The Samsung Gallery application reports an error stating that only one sending Samsung account can be connected to the OneDrive account.
Ensure you have the login credentials for your Microsoft OneDrive account and the respective Samsung accounts used on both devices.
Use the OneDrive Android App for Camera Backup
Bypass the native Samsung Gallery limitation by using the official OneDrive app to back up photos directly from both devices to the same account.
Because Samsung Gallery integration enforces a strict one-to-one relationship between a Samsung account and a Microsoft account, the most reliable method for multiple devices is to handle the synchronization through the standalone OneDrive app instead of the gallery.
Download and open the Microsoft OneDrive app from the Google Play Store on both of your Samsung phones.
Log in to the OneDrive app using the same primary Microsoft account credentials on both devices.
In the OneDrive app, tap the 'Me' icon at the bottom right, navigate to 'Settings', tap 'Camera backup', and toggle it on to start syncing photos independently of the Samsung Gallery link.
Disconnect and Reconnect the Samsung Account
If you only need to sync the second phone temporarily or prefer to switch the primary backup device, you can unlink the first device.
Use Separate Microsoft Accounts and Share Folders
Keep the native Samsung Gallery integration active on both phones by linking each phone to a different Microsoft account, then share the folders.
Enhance Your Mobile Productivity with WPS Office
While you are managing your cloud storage and photo syncing on your Samsung devices, consider optimizing your document management. WPS Office provides a free, lightweight, and highly compatible alternative to Microsoft Office, offering seamless cloud integration for all your mobile productivity needs.
- 1. Download the App: Search for WPS Office in the Google Play Store on your Samsung phone and install the application.
- 2. Sign In for Cloud Access: Open WPS Office and sign in using your email, Google, or other preferred accounts to unlock free cloud storage features.
- 3. Manage Documents Easily: Tap the '+' icon to create, edit, or upload existing Microsoft Office files, automatically syncing them across all your connected devices.

Frequently Asked Questions
Why does Samsung Gallery limit OneDrive connection to one account?
The official integration between Samsung and Microsoft is designed with a strict one-to-one security mapping. This prevents accidental data merging and ensures privacy by strictly linking one specific Samsung account directly to one Microsoft account.
Will disconnecting my Samsung account delete my photos from OneDrive?
No. When you disconnect your Samsung account from OneDrive, the syncing process stops, but all photos and videos that were previously uploaded will safely remain in your OneDrive cloud storage.
Can I manually upload photos to OneDrive without enabling sync?
Yes. Open the OneDrive app, navigate to the folder where you want to store your images, tap the '+' icon at the top of the screen, select 'Upload', and manually choose the photos you wish to back up.
How do I unlink my Samsung account from Microsoft OneDrive?
Sign in to your Microsoft account via a web browser, navigate to the 'Privacy' section, find 'Apps and services you've given access', select 'Samsung', and click 'Remove these permissions' to complete the unlinking process.




