OneDrive File Issues

How to Troubleshoot OneDrive Sync Problems with Clip Studio Paint

Adam Davis Oct 1, 2026 868 views

Question details

The user needs to fix a OneDrive synchronization error, indicated by a red X, specifically affecting a Clip Studio Paint folder after resolving other app sync issues.

How to Troubleshoot OneDrive Sync Problems with Clip Studio Paint

Product: OneDrive
Device & OS: not provided
Scenario: Syncing application configuration folders or project files for Clip Studio Paint to OneDrive.
Observed behavior: OneDrive displays a red X indicating a persistent synchronization problem with the Clip Studio Paint folder, preventing successful cloud backup.

Before you start

Ensure that Clip Studio Paint is completely closed and that no files within its folders are currently open, as locked files often cause cloud synchronization errors.

Solution 1Recommended

Verify Folder Path and Local File Availability

Ensure the Clip Studio Paint folder isn't conflicting with local-only settings or simultaneous background backup services.

Sync errors commonly occur if the target folder is located within standard OneDrive-synchronized directories (like Documents or Desktop) but is being actively accessed or locked by the application.

Locate the folder

Find the exact path of your Clip Studio Paint folder on your local drive to confirm if it resides within a standard OneDrive-monitored directory like Desktop, Documents, or Pictures.

Check file status

Open File Explorer, navigate to the folder, and ensure the files have a green checkmark indicating they are available locally.

Restart OneDrive sync

Click the OneDrive cloud icon in your taskbar, select the Help & Settings gear icon, choose 'Pause syncing' for 2 hours, and then immediately click 'Resume syncing' to force a refresh.

Verify Folder Path and Local File Availability

Avoid Simultaneous Syncing: Make sure no other backup services (like Google Drive or Dropbox) are attempting to sync the exact same Clip Studio Paint folder simultaneously, as this causes file lock conflicts.

Solution 2

Manually Upload Files via OneDrive Web

Bypass the desktop client by uploading the affected files directly to OneDrive on the web to identify if the issue is client-based or file-based.

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Frequently Asked Questions

Why does my OneDrive folder show a red X icon?

A red X indicates that a file or folder cannot be synchronized to the cloud. This usually happens when the file is actively open in another program, exceeds file size limits, contains unsupported characters in its name, or encounters a storage quota limit.

Can I exclude the Clip Studio Paint folder from OneDrive sync?

Yes. You can open OneDrive Settings, navigate to the 'Account' tab, click 'Choose folders', and uncheck the specific Clip Studio Paint folder to stop it from syncing. This keeps the folder strictly local and resolves the red X conflict.

Does WPS Office have its own cloud storage?

Yes, WPS Office comes with integrated WPS Cloud storage, allowing you to easily save, sync, and collaborate on your documents across Windows, Mac, and mobile devices natively without relying on third-party sync tools.

Document & File Issues