How to Use Custom Word Caption Labels on Multiple Computers
Question details
The user needs custom caption labels created in Microsoft Word to function correctly and continue the correct numbering sequence when opening the document on a different computer.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Collaborating on a Word document across different devices or switching computers while using custom captions.
- Observed behavior
- Custom caption labels disappear or fail to recognize the existing numbering sequence because the labels are not carried over with the document file to the new computer.
Ensure you know the exact spelling and capitalization of the custom caption label used in the original document, as any variation will create a separate, broken numbering sequence.
Manually Recreate the Custom Caption Label
Since Microsoft Word stores custom caption labels locally on the computer rather than within the document file, you must recreate the label on each new device.
When you create a custom caption label in Microsoft Word, the label configuration is saved to the local Normal template on that specific computer. To fix missing labels on a different PC without breaking your document's numbering sequence, you simply need to recreate the label with the exact same name.
Open your document on the new computer. Select an existing caption number that belongs to your custom label, and press 'Shift+F9'. This will display the SEQ field code (e.g., { SEQ MyCustomLabel }). Make a note of the exact label name.
Navigate to the 'References' tab on the Word ribbon and click on 'Insert Caption' in the Captions group.
Click the 'New Label' button. Type the exact name you found in the SEQ field, being careful to match all uppercase and lowercase letters perfectly, then click 'OK'.
The new computer will now recognize the custom label. Press 'Shift+F9' again to hide the field codes. You can update your fields by selecting all text (Ctrl+A) and pressing 'F9' to ensure your numbering remains strictly sequential.

Try WPS Office for Seamless Document Formatting
If you are tired of dealing with local template limitations and losing custom formatting when moving documents between computers, WPS Office offers a highly compatible and lightweight alternative. Edit your Microsoft Word files flawlessly across devices.
- 1. Download WPS Office: Visit the official WPS website to download and install the free WPS Office suite on your device.
- 2. Open Your Document: Launch WPS Writer and open your existing .docx file. WPS natively reads and supports Word's field codes.
- 3. Edit Seamlessly: Continue inserting captions and formatting your document without worrying about migrating local templates.

Frequently Asked Questions
Why do my custom caption labels disappear on another computer?
Microsoft Word stores custom caption labels locally on your computer's hard drive (within the Normal.dotm template) rather than embedding them directly inside the .docx document file. Therefore, a different computer will not have the label in its registry until you manually add it.
How can I find the exact name of my original custom label?
Highlight the caption number in your document and press Shift+F9. This reveals the field code, known as the SEQ field. The word immediately following 'SEQ' is the exact name of your custom caption label.
Will recreating the label mess up my existing document numbering?
No, as long as you spell the newly created label exactly the same as the original, including uppercase and lowercase letters. Word will automatically recognize your existing captions and continue the correct numbering sequence.
Can I transfer my custom caption labels automatically to a new PC?
There is no built-in method to transfer custom labels automatically within a single document file. You either need to manually recreate the labels via the 'Insert Caption' dialog on the new PC or copy your entire Normal.dotm template file to the new computer.




