Exchange Connection Problems

Fix MRS Proxy Endpoint Not Found in Exchange Hybrid Configuration Wizard

John WilsonJohn Wilson Nov 13, 2026 868 views

Question details

Enable MRS Proxy so the Exchange Hybrid Configuration Wizard can find the endpoint during a hybrid deployment.

Fix MRS Proxy Endpoint Not Found in Exchange Hybrid Configuration Wizard
Product
Microsoft Exchange Hybrid Configuration Wizard
Device & OS
not provided
Scenario
An administrator is configuring a hybrid environment for on-premises Exchange and Exchange Online.
Observed behavior
The Hybrid Configuration Wizard reports that the MRS Proxy endpoint was not found because MRS Proxy is disabled.
Before you start

Open the Exchange Management Shell on the on-premises Exchange server with an account permitted to manage Exchange virtual directories. Identify the EWS virtual directory used for the hybrid deployment.

Solution 1Recommended

Enable MRS Proxy on the Exchange EWS Virtual Directory

Use this solution when MRS Proxy is disabled on the EWS virtual directory used for the hybrid deployment.

1
Check the MRS Proxy setting

In the Exchange Management Shell, run `Get-WebServicesVirtualDirectory | Format-Table -Auto Identity,MRSProxyEnabled` and find the relevant EWS virtual directory. Check whether its MRSProxyEnabled value is False.

2
Enable MRS Proxy

Run `Set-WebServicesVirtualDirectory -Identity "<Server>\EWS (Default Web Site)" -MRSProxyEnabled $true`. Replace `<Server>\EWS (Default Web Site)` with the exact Identity shown for the relevant virtual directory.

3
Confirm the setting

Run `Get-WebServicesVirtualDirectory | Format-Table -Auto Identity,MRSProxyEnabled` again and verify that MRSProxyEnabled is True for the virtual directory you changed.

4
Rerun the wizard

Open the Hybrid Configuration Wizard and retry the hybrid configuration.

Enable MRS Proxy on the Exchange EWS Virtual Directory
If the error persists: Confirm that you enabled MRS Proxy on the EWS virtual directory used by the hybrid deployment, then check that the endpoint is reachable from outside the on-premises environment.
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Frequently Asked Questions

How do I check whether MRS Proxy is enabled?

In the on-premises Exchange Management Shell, run `Get-WebServicesVirtualDirectory | Format-Table -Auto Identity,MRSProxyEnabled`. Look for the relevant EWS virtual directory and check its MRSProxyEnabled value.

Which identity should I use when enabling MRS Proxy?

Use the exact Identity returned by Get-WebServicesVirtualDirectory for the EWS virtual directory used by your hybrid deployment. Enter it in the `-Identity` parameter of Set-WebServicesVirtualDirectory.

What should I do after enabling MRS Proxy?

Run `Get-WebServicesVirtualDirectory | Format-Table -Auto Identity,MRSProxyEnabled` again to confirm the value is True, then rerun the Hybrid Configuration Wizard.

What if the wizard still cannot find the endpoint?

Check that MRS Proxy is enabled on the EWS virtual directory used by the hybrid deployment and that the endpoint is reachable from outside the on-premises environment.