Contact Problems

How to Manage Microsoft Account Birthday Notifications and Contacts

Natalie TaylorNatalie Taylor Oct 8, 2026 868 views

Question details

The user wants to stop receiving unwanted birthday notifications from their Microsoft account, especially when the local People app appears to be empty.

How to Manage Microsoft Account Birthday Notifications and Contacts
Product
Microsoft Account
Device & OS
not provided
Scenario
Trying to locate and manage hidden contacts to stop persistent birthday reminders.
Observed behavior
Birthday notifications continue to pop up from the Microsoft account, even though searching the local People app yields zero contacts.
Before you start

Ensure you have the login credentials for your primary Microsoft account and access to a web browser, as local app synchronization issues may hide existing contacts.

Solution 1Recommended

Manage Contacts Directly via Microsoft Web Account

Accessing your contacts via the web browser bypasses local app sync issues and reveals all contacts stored in the Microsoft cloud.

Often, the local Windows People app may fail to sync correctly or might be filtered to hide certain address books. Logging directly into the web version of Microsoft People ensures you are viewing the raw, complete list of contacts tied to your account.

1
Sign in to Microsoft People

Open your web browser and navigate directly to https://people.live.com/ or https://account.microsoft.com/ and select the People page.

2
Search for the Contact

Use the search bar at the top of the page to find the specific person generating the birthday reminder.

3
Edit or Delete the Contact

Select the contact. Click 'Edit' to remove their birthday information, or click 'Delete' to remove the contact entirely from your Microsoft account.

Manage Contacts Directly via Microsoft Web Account
Cloud Synchronization: Changes made on the web version will automatically sync to your connected Windows devices and the local People app, stopping future notifications.
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Frequently Asked Questions

Why do I get birthday reminders for people who aren't in my local contacts?

These reminders often come from connected services like Skype, LinkedIn, or older linked email accounts. The contacts may be stored on the Microsoft cloud rather than your local device's People app.

How do I turn off all birthday notifications in Windows?

You can open the Windows Calendar app, click the settings gear icon, select 'Calendar Settings', and uncheck the 'Birthday calendar' to hide all birthday events and stop their notifications globally.

Will deleting a contact from people.live.com delete it from my smartphone?

Yes, if your smartphone is syncing contacts with that same Microsoft Outlook or Exchange account, deleting the contact on the web will remove it across all synced devices.