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Outlook Login Problems

How to Sign Out Completely from Outlook on a Shared Computer

WPS Content ManagerWPS Content Manager Sep 30, 2026 869 views

Question details

The user needs to know how to securely and entirely sign out of their Outlook account on a shared computer to prevent unauthorized access by other users.

How to Sign Out Completely from Outlook on a Shared Computer
Product
Microsoft Outlook
Device & OS
Windows
Scenario
Using a public or shared computer for email access and wanting to ensure no personal login data is left behind.
Observed behavior
Simply closing the browser or application may leave the user's mailbox accessible or keep credentials cached, posing a security risk on shared devices.
Before you start

Ensure you have sent or saved any drafted emails and closed all active Office files before signing out or clearing your account credentials.

Solution 1Recommended

Sign Out of Outlook on the Web Completely

This is the best method if you are checking your email via a web browser on a shared or public computer.

When using Outlook on the web, simply closing the browser tab does not always end your session. You must manually sign out and clear your cached data, especially if 'Stay signed in' was accidentally selected.

1
Sign out from the profile menu

Click on your profile picture or initials in the top right corner of the Outlook web interface, and select 'Sign out' from the dropdown menu.

2
Close browser windows

Wait for the sign-out confirmation page to load, then completely close all active browser windows and tabs.

3
Remove account from the sign-in page

If you reopen the browser and your account is still listed on the Microsoft login page, click the three dots next to your account name and select 'Forget' or 'Remove'.

4
Clear browser cookies (If needed)

If you checked 'Stay signed in' previously, open your browser settings (usually Ctrl + Shift + Delete) and clear cookies and cached site data to ensure the session is fully terminated.

Sign Out of Outlook on the Web Completely
Security Tip: Never check the 'Stay signed in' or 'Remember my password' boxes when logging into any service on a public or shared computer.
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Frequently Asked Questions

Why does Outlook still log me in automatically after I click Sign out?

This happens if your web browser saved your login cookies, or if you previously checked the 'Stay signed in' prompt. You need to clear your browser's cookies and cache, or remove the saved credential from the browser's password manager.

How do I ensure my password is not saved on a shared computer?

Always use 'Incognito' or 'Private Browsing' mode when checking email on a shared web browser. If using the desktop app, ensure you delete your account from the Windows Credential Manager under 'Windows Credentials' after you are finished.

Can I sign out of Outlook on a shared computer remotely?

Yes. Log into your Microsoft Account security dashboard from a personal device, navigate to the 'Security' tab, select 'Advanced security options', and click 'Sign me out' to terminate active sessions on all devices.