Report phishing in Microsoft 365 by selecting the message and using Outlook’s built-in Report phishing option in Classic or New Outlook.
What to confirm before you report it
If the exact menu does not match your screen, Microsoft support typically needs a few details first because the reporting controls vary by account type and Outlook version.
- Microsoft 365 or business account
@xxx.onmicrosoft.comor custom domain- Personal Outlook.com, Hotmail.com, or Live.com
- Third-party POP account
- Third-party IMAP account
- Different mailbox types can expose different controls
- Outlook version
- Office version
- These details help explain missing or renamed report options
| What Microsoft may ask | Examples from the source | Why it matters |
|---|---|---|
| Account category | Microsoft 365, business, Outlook.com, Hotmail.com, Live.com | Reporting paths and support scope can differ |
| Connected protocol | POP or IMAP | Third-party accounts may not behave like native Microsoft mailboxes |
| Product version | Outlook version and Office version | Menu names and locations vary between Classic and New Outlook |
Home > Junk > Report Phishing
Message menu (...) > Report phishing
Confirm the message was submitted through Outlook’s reporting feature
Report the message in Outlook

The source gives one practical workflow: select the suspicious email first, then use the phishing report command that matches your Outlook interface.
Start with the suspicious message
Open your Inbox and click the suspicious email so it is selected. Do not click links, open attachments, or interact with anything inside the message.
Expected result: the message is highlighted or open in reading view, ready for the report command.
Use the Classic Outlook menu
If you are in Classic Outlook, go to the Home tab, choose Junk, then select Report Phishing.
Verification step: after submission, the message should be handled through Outlook’s phishing reporting feature rather than a normal delete or block action.
- Home
- Junk
- Report Phishing
Use the New Outlook menu
If you are in New Outlook, open the three-dot menu (...) in the upper-right area of the message and choose Report phishing.
If you do not see that wording, do not invent a substitute path. Check your account type and Outlook version first, because the source only confirms this exact route.
Select Report phishing
Know the limitation of report and block
the reported workflow includes complaints that repeated phishing messages continued even after using report and block tools. That means reporting is the supported action in the source, but it is not presented as a guaranteed way to stop every future message.
If the same sender pattern keeps appearing, collect your account type and version details before seeking more specific Microsoft-side help.
Use Outlook’s built-in phishing report option.
Not guaranteed in source
A promise that report and block will stop all future phishing mail.
Where Microsoft sends you next
Microsoft also points to admin-side documentation for reporting suspicious messages in Outlook: Report phishing and suspicious emails in Outlook for admins.
This is useful when you need deeper Microsoft 365 context, but available documentation does not add extra end-user button paths beyond the Classic and New Outlook steps above.
What the thread actually confirms
- Select the suspicious email.
- Use Report Phishing in Classic Outlook or Report phishing in New Outlook.
- Share account type and version details if the menu path differs.
Not established by the source
- No guaranteed fix for repeated phishing campaigns.
- No extra recovery workflow for a sender such as
touchpointanalyticsclient. - No separate consumer-only or mobile-only path is described.
The clearest Microsoft 365 answer is to use Outlook’s built-in phishing report command
Select the suspicious message, avoid interacting with it, then use Home > Junk > Report Phishing in Classic Outlook or ... > Report phishing in New Outlook. If the option is missing, confirm your account type and Outlook version before troubleshooting further.
Keep your document work moving while you sort out email security
Microsoft-side phishing controls stay inside Outlook and Microsoft 365, but for everyday local editing and PDF tasks, WPS offers a familiar workspace for compatible Office files.
Use WPS Office as a Free Microsoft Office Alternative
What the source implies
the reported workflow is about Microsoft 365 and includes a complaint from a paid Microsoft account user. However, the available product guidance does not provide plan names, subscription tiers, prices, or billing differences tied to phishing reporting.
What is supported here
Use the reporting workflow based on your Outlook version. If you need account-specific support, be ready to identify whether you use Microsoft 365, a business mailbox, a personal Microsoft account, or a POP/IMAP-connected account.
A practical WPS note for this topic
WPS cannot repair Microsoft-side accounts, billing, licensing, tenants, cloud services, or Microsoft-only Outlook reporting controls. If you only need a free, lightweight suite for local DOCX, XLSX, PPTX, and PDF work while keeping a familiar interface, WPS Office is a reasonable option with PDF tools and WPS AI features for drafting summaries, rewriting text, or organizing notes copied from legitimate emails.
Compatibility is generally strong for common Office formats, but advanced Microsoft 365 cloud features, Outlook-specific controls, and tenant-managed security workflows are not replaced by WPS.

Report a Phishing or Dangerous Email in Microsoft 365 FAQs
How do I report a phishing email in Classic Outlook?
In Classic Outlook, select the suspicious message without clicking any links or attachments, go to the Home tab, choose Junk, and then select Report Phishing.
What details should I confirm if the reporting controls do not match my screen?
You should confirm your account type (e.g., Microsoft 365, business, or personal like Outlook.com), your connected mailbox protocol (POP or IMAP), and your specific Outlook and Office version details, because reporting paths vary across different configurations.
Will reporting a phishing message guarantee that I won't receive future emails from that sender?
No, while using Outlook's built-in phishing report option is the supported action, it is not guaranteed to stop every future message. If the pattern continues, you may need to collect your account details and seek more specific Microsoft support.
How can I report a phishing message in New Outlook?
In New Outlook, select the email, open the three-dot menu (...) in the upper-right area of the message, and choose Report phishing.




