logo
search
Send & Receive Issues

Understanding Microsoft 365 Email Sending Limits for Hotmail and Live Accounts

Maira MehtabMaira Mehtab Sep 22, 2026 869 views

Question details

The user wants to know how to send more than 130 emails daily using Hotmail and Live accounts, and why newer accounts have strict sending limits of around 20 messages per day.

Product
Microsoft 365 / Outlook
Device & OS
not provided
Scenario
Attempting to send a high volume of daily emails using personal Hotmail or Live.com accounts.
Observed behavior
Newer accounts are restricted to sending roughly 20 messages per day, despite being linked to Microsoft 365, preventing the user from reaching their 130+ daily email goal.
Before you start

Verify the exact error message you receive when emails bounce back, as this confirms whether you have hit your daily sending limit or if there is another deliverability issue with your account.

Solution 1Recommended

Understand Outlook.com and Hotmail Daily Sending Limits

Microsoft imposes strict sending limits on free and newly created personal email accounts to deter spam. You must build account reputation to increase these limits.

Microsoft 365 retail subscriptions do not grant unlimited sending capabilities for personal Hotmail, Live.com, or Outlook.com accounts.

Sending limits are enforced by the mail service itself based on account reputation and age. Adding a restricted account to the Outlook desktop app will not bypass these server-level restrictions.

1
Verify Account Age

Recognize that newly created accounts have heavily restricted sending quotas (often around 20 messages daily) until a positive sending history is established.

2
Build Account Reputation

Send emails regularly to known contacts who will open and reply to your messages. Avoid sending bulk emails with multiple recipients right away. Over time, Microsoft will automatically increase your daily sending limit.

3
Upgrade to a Business Account

If you consistently need to send bulk emails for commercial or organizational purposes, consider switching to a Microsoft 365 Business subscription, which offers significantly higher sending limits than personal retail accounts.

Client vs. Server Limits: Adding your email account to third-party clients or the Outlook desktop app does not remove or increase your daily sending limits. The restrictions are tied to your email address on Microsoft's servers.
Free Microsoft Office alternative

Boost Your Productivity with WPS Office

While WPS Office cannot change Microsoft's email server sending limits, it serves as a powerful, lightweight, and free alternative to Microsoft Office. Manage your documents, spreadsheets, and presentations seamlessly with a familiar interface and excellent format compatibility.

  1. 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
  2. 2. Install WPS Office: Run the downloaded file and follow the simple on-screen instructions to complete the setup process in minutes.
  3. 3. Open Your Documents: Launch WPS Office and immediately start creating or editing your existing Microsoft Office files without any compatibility issues.
Fully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx).Free to download and use with a highly intuitive, tabbed user interface.Lightweight installation that runs smoothly on older or budget devices.Built-in PDF editing, conversion, and annotation tools.
microsoft office alternative - wps office

Frequently Asked Questions

Can I increase my daily sending limit by upgrading to Microsoft 365 Personal or Family?

No. While upgrading to a paid Microsoft 365 subscription provides premium features and an ad-free inbox, it does not provide unlimited sending for personal Hotmail or Live accounts. Server-imposed limits based on account reputation still apply.

Why is my new Hotmail account restricted to 20 emails a day?

Microsoft places strict limits on newly created accounts to prevent spammers from generating fresh accounts to send junk mail. This limit will gradually increase as you build a legitimate sending history.

How many emails can a standard Outlook.com account send per day?

For established users with good reputation, the maximum limit typically caps at 300 emails per day. However, this number fluctuates dynamically based on your account's usage patterns and Microsoft's spam filters.

Does using the Outlook desktop app bypass server sending limits?

No. Sending limits are enforced at the mail server level (Exchange/Outlook.com), not the email client. Using the Outlook app, Apple Mail, or Thunderbird will not allow you to send more messages than the server permits.