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Fix Microsoft Graph 401 Unauthorized Error Setting Teams Presence Status

Amos GikundaAmos Gikunda Sep 25, 2026 869 views

Question details

An administrator receives a 401 Unauthorized error when attempting to programmatically set the presence status of another Microsoft Teams user via Microsoft Graph.

How to Fix Microsoft Graph 401 Unauthorized Error Setting Teams Presence Status
Product
Microsoft Graph API
Device & OS
not provided
Scenario
Using Microsoft Graph API to update another user's Teams presence status after granting multiple permission scopes.
Observed behavior
The API call fails and returns a 401 Unauthorized error despite the administrator having configured several Graph permission scopes in the application.
Before you start

Verify that you have administrative access to your Microsoft Entra ID (formerly Azure AD) portal to review application permissions and access tokens.

Solution 1Recommended

Consult Microsoft Graph Q&A for Tenant and API Limitations

Setting another user's presence status via Graph API has specific tenant configurations and permission restrictions that require official Microsoft support verification.

The ability to modify another user's presence status is highly restricted by Microsoft Graph. Even if you have granted scopes like Presence.ReadWrite.All, certain operations might not be supported under application-level permissions or may require specialized tenant settings.

1
Navigate to the Microsoft Q&A forum

Open your web browser and visit the official Microsoft Q&A website dedicated to Microsoft developer tools.

2
Filter by Microsoft Graph

Select the 'Microsoft Graph' tag to ensure your query is routed to API specialists and Microsoft engineers.

3
Detail your configuration

Post your question including the specific API endpoint you are calling, the exact permission scopes granted in Entra ID, and the 401 Unauthorized error details.

Consult Microsoft Graph Q&A for Tenant and API Limitations
API Scope Restrictions: Microsoft frequently updates API capabilities. What might seem like a standard permission issue could actually be an unsupported operation for application tokens.
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Frequently Asked Questions

Why does Microsoft Graph return a 401 Unauthorized error?

A 401 error indicates that the access token provided in the API request is missing, expired, invalid, or lacks the necessary permission scopes required to access the requested endpoint.

Can I use application permissions to change Teams presence status?

Modifying user presence via Microsoft Graph often requires delegated permissions rather than application permissions, as it strictly ties to the authenticated user's context. Always consult the latest Microsoft Graph API documentation for supported permission types.

How do I check which permissions my Graph app has?

Log in to the Microsoft Entra admin center, navigate to 'App registrations', select your application, and click on 'API permissions' to review both configured and admin-consented scopes.