Fix Microsoft Office Error 0xc0000142 After Windows 10 Version 1903
Question details
Resolve error 0xc0000142 when Microsoft Office applications fail during automatic updates after a Windows upgrade.
- Product
- Microsoft Office
- Device & OS
- Windows 10 version 1903
- Scenario
- Office applications fail during automatic updates after upgrading Windows 10 to version 1903.
- Observed behavior
- Office displays error 0xc0000142. Quick Repair does not resolve it, but Online Repair does.
Connect to the internet for Online Repair and close all Office applications. Note which applications are affected and, if an Office app opens, check File > Account for the Office version.
Run Microsoft Office Online Repair
Use Online Repair when Quick Repair has not resolved the error.
Open Control Panel and select Programs > Programs and Features.
Select your Microsoft Office or Microsoft 365 installation and click Change.
Select Online Repair, click Repair, and follow the prompts. Keep the computer connected to the internet.
Open an affected Office application and check whether it starts and updates without error 0xc0000142.
Check Windows files and test for startup conflicts
Use these checks if the error returns after Online Repair.
Test a new Windows profile or reinstall Office
Use these options if repair and Windows checks do not resolve the issue.
Work with Office files using WPS Office
WPS Office is a free, lightweight alternative with a familiar interface for opening and editing Office files. Its format compatibility helps you move existing documents into your workflow, although it does not repair Microsoft Office error 0xc0000142.
Frequently Asked Questions
What should I try if Quick Repair does not fix error 0xc0000142?
Go to Control Panel > Programs > Programs and Features, select Microsoft Office, click Change, and choose Online Repair.
Does Online Repair require an internet connection?
Yes. Connect to the internet before choosing Online Repair from the Office Change menu.
What can I do if the error returns after Online Repair?
Run sfc /scannow in an administrator Command Prompt, test Office after a clean boot, and try a new Windows user profile. Reinstall Office if the issue persists.
What information should I collect before asking for more help?
Record which Office apps show the error and whether other programs are affected. If an Office app opens, check File > Account for the Office version.
