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Fix OneDrive Cloud Files Diagnostic Event Listener Error 0xC0000022
Question details
Users are experiencing a Cloud Files Diagnostic Event Listener failure with error code 0xC0000022 when starting OneDrive, potentially leading to File Explorer warnings and system crashes.
- Product
- Microsoft OneDrive
- Device & OS
- Windows 10, Windows 11
- Scenario
- Starting OneDrive and checking Windows Event Viewer for system stability issues.
- Observed behavior
- Event Viewer records error 0xC0000022 for the Cloud Files Diagnostic Event Listener. File Explorer may also show "no application associated with a file" warnings or crash entirely.
Ensure you have administrative access to your Windows computer, and do not modify system permissions or disable security features without verifying the steps, as this involves core Windows Cloud Files components.
Verify System Updates and Review Crash Logs
Keep your Windows OS and OneDrive app up to date and check the Reliability Monitor for specific crash logs before contacting support.
Because this error is tied to the Windows Cloud Files component, maintaining the latest system patches is crucial. Gathering detailed logs will also help identify if third-party software is interfering with OneDrive.
Go to Settings > Windows Update and click 'Check for updates' to ensure the latest system patches and component updates are installed.
Download the latest OneDrive client from the official Microsoft website and install it over your existing version to replace any potentially corrupted installation files.
Click the Start menu, type 'Reliability History', and open the application to identify what specific processes are crashing alongside the OneDrive error.
Open Event Viewer, locate the Cloud Files Diagnostic Event Listener error, right-click it, and select 'Save selected events' to share with Microsoft Support.
Contact Microsoft Support with Diagnostics
Since this error originates from the Windows Cloud Files component and affects multiple user profiles, official Microsoft Support intervention is often required.
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Frequently Asked Questions
Why does error 0xC0000022 appear when OneDrive starts?
This error indicates an access denial or failure in the Cloud Files Diagnostic Event Listener, typically caused by system permission issues or bugs in how the Windows Cloud Files component integrates with OneDrive.
Can I fix this by disabling OneDrive Files On-Demand?
While disabling Files On-Demand used to be a common workaround, recent updates to Windows 10, Windows 11, and OneDrive have removed the checkboxes to easily disable this feature from the standard settings menu.
Does error 0xC0000022 cause File Explorer to crash?
Yes, many users report that alongside the Event Viewer error, File Explorer becomes unstable, sometimes displaying messages stating that no application is associated with a file, before eventually crashing.
Is it safe to modify registry permissions to fix this Event Viewer error?
No, it is strongly advised to avoid changing system registry permissions or disabling core security features without official guidance from Microsoft, as doing so can cause further system instability and leave your device vulnerable.
