How to Fix Excel and Word Error 0xC0000142 After a Power Outage
Question details
The user is unable to launch Microsoft Excel or Word and is receiving the 0xC0000142 application error following an unexpected computer power outage.
- Product
- Microsoft Office (Excel, Word)
- Device & OS
- Windows
- Scenario
- Attempting to open Excel or Word desktop applications after the computer shut down abruptly due to a power failure.
- Observed behavior
- The Office application fails to initialize correctly, displaying the EXCEL.EXE or WINWORD.EXE 0xC0000142 error prompt.
Before attempting to repair the software, completely restart your Windows computer to clear out any temporary system glitches caused by the abrupt power loss.
Run the Microsoft Office Repair Tool
Use the built-in Windows application repair tool to fix missing or corrupted Office components caused by the sudden power failure.
A sudden power outage can corrupt the files Microsoft Office needs to start. The Windows built-in repair tool can automatically scan and replace these damaged components.
Right-click the Windows Start menu button and select 'Apps and Features' or 'Installed apps' from the context menu.
Scroll through your list of installed applications until you find your version of Microsoft Office or Microsoft 365.
Click the three dots next to the Microsoft Office entry (or select the app directly on older Windows versions) and choose 'Modify'.
Select 'Online Repair' from the prompt to comprehensively fix corrupted files and download missing components, then click 'Repair'.
Update Windows to Verify System Integrity
Check for and install pending Windows updates to resolve underlying system integrity issues that may trigger the 0xC0000142 error.
Switch to WPS Office for a Stable Document Experience
If Microsoft Office startup errors persist after a power outage, consider switching to WPS Office. It is a highly compatible, free alternative that lets you view, edit, and save your Word and Excel documents without frustrating application crashes.
- 1. Download the Installer: Visit the official WPS Office website and click the free download button.
- 2. Install the Suite: Run the setup file and follow the quick on-screen instructions to install WPS Office on your computer.
- 3. Open Your Files: Launch WPS Office and directly open your existing Microsoft Excel and Word files to continue working seamlessly.

Frequently Asked Questions
What causes the 0xC0000142 application error in Microsoft Office?
This error generally occurs when an Office application fails to initialize properly. This can happen due to corrupted system files, missing DLLs, or damaged software components, often triggered by abrupt system shutdowns like unexpected power outages.
Will repairing Microsoft Office delete my saved documents?
No. Running the Quick Repair or Online Repair tool for Microsoft Office only fixes the application's installation files. Your personal Word documents and Excel spreadsheets are stored separately on your hard drive and will remain completely unaffected.
How can I open my Excel files if Microsoft Office still won't start?
If Microsoft Office remains inaccessible, you can install a highly compatible alternative like WPS Office to open, edit, and save your existing .xlsx files locally, or you can temporarily upload them to a cloud service like OneDrive to view them in Excel Online.




